\"Inside Sales, ISR 3 Specialist - Collaboration \"

HP Inc.; Rio Rancho (NM); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Employee assistance program

Flexible spending account

Life insurance

Generous paid time off including 4–12?

13 paid holidays

Flexible paid vacation and sick leave

Job summary

HP Inc. seeks an Inside Sales, ISR 3 Specialist - Collaboration to manage a defined set of customers and leads, building relationships and maintaining a healthy pipeline to support end-to-end sales processes.

You will partner with Account Executives and internal teams to achieve sales objectives, conduct prospecting, and tailor messaging to communicate value of HP Collaboration solutions. This role emphasizes collaboration and data-driven sales activity.

Qualifications

• High School Diploma or GED or higher education or commensurate work experience.
• Typically 4–6 years of related inside sales or tele sales experience.
• Experience in B2B sales and customer relationship management.

Responsibilities

• Develop and manage a pipeline of opportunities within an assigned account set.
• Prospect, generate leads, conduct cold calls, and follow up to create opportunities.
• Assess customer needs and tailor messages to communications value.
• Independently manage smaller deals from qualification to close within authority.
• Collaborate with Account Executives to grow retention and portfolio.
• Support product selection, pricing, proposals, and RFP responses.
• Maintain forecasts and sales records; monitor progress toward targets.

Skills

Inside Sales

Cold Calling

Sales Process

Sales Prospecting

Account Management

Customer Relationship Management

Upselling

Cross-Selling

Forecasting

Team Collaboration

Education

High School Diploma or GED

Tools

Salesforce

Job description

\"Inside Sales, ISR 3 Specialist - Collaboration \"

Job Summary

Manages a defined set of customers, leads, or transactional sales opportunities with moderate guidance. Builds customer relationships, maintains a healthy pipeline, and supports the end-to-end sales cycle while partnering with Account Executives and internal teams to achieve sales objectives.

Responsibilities

• Develop and manage a pipeline of qualified opportunities within an assigned customer segment or account set.


• Conduct prospecting, lead generation, cold calling, networking, and referral follow-up to create new sales opportunities.


• Assess customer needs and tailor sales messages to communicate relevant product, service, and solution value.


• Independently manage smaller transactional deals from qualification through close within established authority and processes.


• Partner with Account Executives to develop approaches for customer retention, account growth, and portfolio expansion.


• Support product selection, pricing, proposals, demonstrations, and responses to routine requests for proposals.


• Maintain accurate forecasts and sales records, monitor progress toward targets, and take timely follow-up actions.


• Analyze standard sales metrics to recognize trends, improve conversion, and strengthen pipeline health.


• Coordinate across sales, technical, partner, and operations teams to address customer requirements and remove execution barriers.


• Use digital and AI-enabled insights to improve opportunity prioritization, customer engagement, and decision-making.

Education & Experience Recommended

• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.


• Typically has 4-6 years of related work experience, preferably in inside sales or tele sales, or a related field.

Preferred Certifications

• Certified Inside Sales Professional (CISP)

Knowledge & Skills

• Business Development


• Business Planning


• Business To Business


• Cold Calling


• Consultative Selling


• Cross-Selling


• Customer Relationship Management


• Inside Sales


• Marketing


• Merchandising


• Outbound Calls


• Phone Sales


• Product Knowledge


• Sales Process


• Sales Prospecting


• Sales Strategy


• Salesforce


• Selling Techniques


• Telemarketing


• Upselling

Cross-Org Skills

• Effective Communication


• Results Orientation


• Learning Agility


• Digital Fluency


• Customer Centricity

Impact & Scope

• Impacts multiple teams and acts as a project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity

• Works on assignments that are moderately complex in nature and require intermediate problem resolution.

Disclaimer

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Benefits:

HP offers a comprehensive benefits package for this position, including:

• Health insurance




• Dental insurance




• Vision insurance




• Long term/short term disability insurance




• Employee assistance program




• Flexible spending account




• Life insurance




• Generous time off policies, including;




• 4-12 weeks fully paid parental leave based on tenure




• 13 paid holidays




• Additional flexible paid vacation and sick leave (US benefits overview

[https://hpbenefits.ce.alight.com/])

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job -

Sales

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

Relocation -

Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy (https://www8.hp.com/h20195/v2/GetDocument.aspx?docname=c08129225) or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal (http://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) \"