Inside Sales I

Automatic Data Processing, Inc.; Grapevine (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Automatic Data Processing, Inc. in Grapevine, TX is seeking an Inside Sales Professional to support the sales and project execution of HVAC systems.

You will provide technical sales support, prepare quotes, and coordinate with customers, contractors, engineers, and field sales teams to drive project fulfillment. Ideal candidates will have a technical mindset, strong communication skills, and the ability to manage multiple tasks with accuracy and attention to detail.

Qualifications

• Bachelor’s degree preferred in Business, HVAC Technology, Engineering, or related field.
• 2+ years inside sales, estimating, or project coordination experience (prefer HVAC/building systems).
• Ability to read mechanical drawings, specs, and technical docs.
• Proficiency with Microsoft Office; CRM and quoting software experience a plus.

Responsibilities

• Serve as the primary inside sales contact for system inquiries, proposals, and project support.
• Prepare accurate and timely quotes, submittals, and documentation for orders.
• Support outside sales by handling internal follow-up tasks and communications.
• Assist with equipment takeoffs from plans and drawings or coordinate with engineering.
• Respond to customer questions on product selection, pricing, availability, and specs.
• Maintain knowledge of HVAC technologies and offerings from major manufacturers.
• Track and manage order progress, lead times, and delivery schedules with logistics and operations.
• Maintain accurate CRM records and help identify follow-up opportunities.

Skills

Customer service

Communication

Problem solving

Organizational skills

Attention to detail

Education

Bachelor's degree in Business, HVAC Technology, Engineering, or related field

Tools

MS Office

CRM software

Quoting software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Inside Sales Full Time Professional Grapevine, TX, US

2 days ago Requisition ID: 1044

The Inside Sales Representative plays a key role in supporting the sales and project execution of custom commercial HVAC systems. This position provides technical sales support, prepares quotes and submittals, and ensures effective communication with customers, contractors, engineers, and the outside sales team. The ideal candidate combines customer service skills with a technical mindset and attention to detail to help drive the success of projects from lead to fulfillment.

Key Responsibilities:

• Serve as the primary inside sales contact for system inquiries, proposals, and project support.
• Prepareaccurateandtimelyquotes, submittals, and documentation for orders based on plans, specifications, or customer input.
• Support outside sales representatives by managing internal follow-up tasks, customer communication, and project coordination.
• Assistwith equipment takeoffs from plans and mechanical drawings or coordinate with engineering as needed.
• Respond to customer questionsregardingproduct selection, pricing, availability, and technical specifications.
• Maintain knowledge ofHVACtechnologies and offerings from major manufacturerswerepresent.
• Track and manage order progress, lead times, and delivery schedules; collaborate withlogisticsand operations teams.
• Maintainaccuraterecords in the CRM system and helpidentifyfollow-up opportunities.

Qualifications:

• Bachelor’s degree in Business, HVAC Technology, Engineering, ora relatedfield preferred.
• 2+ years of experience in inside sales, estimating, or project coordination (preferably in HVAC or building systems).
• Ability to read and understand mechanical drawings, specifications, and technical documentation.
• Proficiencywith MicrosoftOffice;CRM and quoting software experience a plus.
• Strong communication, problem-solving, and organizational skills.

Preferred Attributes:

• Technical aptitude and interest in HVAC technologies and system design.
• Customer-focused with a proactive and professional approach to sales support.
• Detail-oriented with the ability to manage multiple projects and deadlines.
• Collaborative mindset and willingness to work cross-functionally with sales, operations, and engineering teams.