Inside Sales for Lumber & Hardware - Contractor Accounts

Priority Dispatch Corp.; Kansas City (KS); On-site; USD 45,000 - 65,000; Full time

Job summary

Priority Dispatch Corp. is seeking an Inside Sales professional in Kansas City, KS to serve as a liaison between customers and outside sales representatives. You will handle orders, manage major accounts, and assist with pricing and marketing opportunities.

Key duties include processing orders by mail/phone/in person, advising customers on suitable lumber and building materials, and coordinating deliveries or will calls. Strong communication and relationship-building skills are essential.

Qualifications

• Excellent verbal and written communication skills.
• Excellent sales and negotiation skills.
• Thorough understanding of technical or scientific products to be sold.
• Organized with attention to detail.
• Proven ability to build and maintain relationships with clients.
• Proficient with Microsoft Office Suite or related software.

Responsibilities

• Communicate with customers and outside sales reps to convey requests, pricing needs, opportunities, or unusual circumstances.
• Process orders received by mail, phone, or in person from customers or outside sales reps.
• Manage accounts for major clients and handle returns/credits.
• Enter orders into the internal accounting system.
• Quote lumber and hardware lists via computer.
• Coordinate customer orders for delivery or will call.
• Liaise with production, sales, or warehouse to expedite shipments.
• Address billing questions, objections, or problems and propose corrective action.
• Present a professional outward sales appearance and maintain strong customer relations.
• Perform other duties as required.

Skills

Verbal and written communication

Sales and negotiation

Technical product knowledge

Attention to detail

Relationship building

Microsoft Office Suite

Education

Associates degree or 2 years college

2+ years related experience

Tools

Microsoft Office Suite

Job description

Priority Dispatch Corp. is seeking an Inside Sales professional in Kansas City, KS to serve as a liaison between customers and outside sales representatives. You will handle orders, manage major accounts, and assist with pricing and marketing opportunities.

Key duties include processing orders by mail/phone/in person, advising customers on suitable lumber and building materials, and coordinating deliveries or will calls. Strong communication and relationship-building skills are essential.