Inside Sales Flooring

Ontario Trillium Foundation; Harahan (LA); On-site; USD 25,000 - 34,000; Full time

Job summary

Ontario Trillium Foundation is seeking a Flooring Salesperson (Account Manager) to thrive in a competitive environment and build lasting customer relationships in the Greater New Orleans area.

The ideal candidate will have flooring or outside sales experience, strong customer management skills, and a proven ability to expand the business with professional follow-up. This in-office, full-time role operates Monday–Friday 8am–5pm; weekends are closed.

Qualifications

• High school diploma or equivalent is required; a degree in business or marketing is a plus.
• Experience in flooring sales or outside sales is highly desirable.
• Customer service experience is important.
• Proven track record in business-to-business sales and customer management.
• Established connections within the local Greater New Orleans network is a plus.

Responsibilities

• Sales and Business Development: proactively seek new opportunities and grow the customer base.
• Product Knowledge and Promotion: stay updated on flooring products and present options to clients.
• Administrative Duties: maintain accurate records of sales activities and client interactions.

Skills

Sales

Customer management

Networking

B2B sales

Communication

Education

High school diploma or equivalent

Degree in business/marketing (plus)

Tools

CRM software

Job description

Job Summary

We are seeking an enthusiastic and ambitious Flooring Salesperson (aka Account Manager) who thrives in a competitive environment and is passionate about building customer relationships. The ideal candidate will be outgoing, reliable, and adept at follow-up, with a strong desire to expand our customer base.

Previous experience in flooring sales or outside sales is a significant advantage, as is a connection to the Greater New Orleans area network. Business-to-business experience and excellent customer management skills are also preferred. Our compensation is $18.00-$25.00 an hour with a generous commission. This position is full-time and must be performed in-office. The store is open Monday – Friday 8am-5pm. We are closed on weekends.

Key Responsibilities

• Sales and Business Development:
  • Proactively seek out new business opportunities and build a robust customer base through networking, referrals, and targeted outreach.
  • Develop and maintain relationships with key business clients and industry contacts within the Greater New Orleans.
  • Conduct thorough needs assessments to understand clients’ flooring requirements and provide tailored solutions.
  • Provide exceptional customer service, ensuring a positive experience from initial contact through to post-installation follow-up.
• Product Knowledge and Promotion:
  • Stay up-to-date with the latest flooring products, trends, and technologies to effectively advise clients and make informed recommendations.
  • Present and demonstrate flooring options, including samples, to clients and highlight the benefits and features of our products.
• Administrative Duties:
  • Maintain accurate records of sales activities, client interactions, and transaction details.
  • Handle customer inquiries, address concerns, and resolve issues in a timely and professional manner.

Education and Experience

High school diploma or equivalent; a degree in business, marketing, or a related field is a plus.

Previous experience in flooring sales or outside sales is highly desirable.

Customer service experience

Proven track record in business-to-business sales and customer management.

Established connections within the local network is a plus.