Inside Sales Engineer – Technical Solutions & Growth

City of Shakopee, MN; Shakopee, Northern (MN, KY); Hybrid; USD 74,000 - 95,000; Full time

Job summary

Emerson in Shakopee, Minnesota is seeking an Inside Sales Engineer to blend technical expertise, customer engagement, and commercial awareness to help customers identify the right solutions for their applications.

You will work closely with customers, field sales teams, and internal partners to provide application support, guide product selection, develop solutions, and contribute to a positive customer experience that fuels growth.

Qualifications

• Bachelor’s degree in Engineering.
• 0 to 2+ years related experience.
• Legal authorization to work in the United States - Sponsorship will not be provided for this role.
• Authorized to work in the United States without sponsorship now and in the future.

Responsibilities

• Engage with customers, field sales, and service teams to understand application requirements, business objectives, and customer needs.
• Provide technical application support and product expertise to help customers select, size, configure, and implement solutions aligned with their operational goals.
• Support an increasingly automated quote-to-order process by reviewing complex opportunities, validating technical accuracy, resolving non-standard requirements, and guiding customers through order fulfillment.
• Manage opportunity progression through customer follow-up, purchase order review, and coordination with internal stakeholders to ensure successful outcomes.
• Build trusted customer relationships through responsive communication and a commitment to delivering an exceptional customer experience.
• Utilize digital sales, quoting, and customer support tools to streamline processes, improve productivity, and enhance customer engagement.
• Apply technical judgment to resolve customer inquiries, clarify requirements, and provide solutions for complex applications and opportunities.
• Identify opportunities to expand customer engagement by recommending additional products, services, or solutions while continuously building knowledge of Emerson technologies, applications, and industries.

Job description

Emerson in Shakopee, Minnesota is seeking an Inside Sales Engineer to blend technical expertise, customer engagement, and commercial awareness to help customers identify the right solutions for their applications.

You will work closely with customers, field sales teams, and internal partners to provide application support, guide product selection, develop solutions, and contribute to a positive customer experience that fuels growth.