Inside Sales Engineer, SLED

Fortinet, Inc.; Frisco (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading cybersecurity company is seeking an Inside Systems Engineer in Frisco, Texas to support SLED sales teams. The ideal candidate will assess customer project requirements, align client needs with Fortinet solutions, and ensure ongoing customer success in technical matters. Candidates should possess relevant pre/post-sales experience and a strong understanding of cybersecurity and networking fundamentals. This role offers an opportunity to play a pivotal part in enhancing customer satisfaction and driving sales engagement.

Qualifications

• 1-year relevant pre/post-sales experience or 3 years' experience in a related field.
• Strong proficiency in cybersecurity fundamentals.
• General knowledge of network operations, security operations, and cloud.

Responsibilities

• Assess customer project requirements.
• Align client needs with appropriate Fortinet solutions.
• Ensure ongoing customer success, support, and growth.

Skills

Cybersecurity fundamentals

Networking fundamentals

Critical thinking

Professional communication and presentation

Education

Bachelor's degree in Engineering Technology, Computer Science, Computer Engineering, or related field

Job description

We are looking for a Inside Systems Engineer to work closely with our SLED sales teams. The Systems Engineer's main mission is to support the sales organization in all technical matters related to pre-sales, opportunity management, and customer success.

As a Systems Engineer, you will enable sales engagements into a set of new and existing accounts. You will play a pivotal role to discover and assess IT business goals and challenges. You will develop solutions based on those requirements using the Fortinet product and service portfolio. You will provide compelling and accurate presentations of those solutions to the customers or Fortinet partners.

Responsibilities

• Assess customer project requirements
• Align client needs with appropriate Fortinet solutions
• Partner with internal peers to pursue sales opportunities
• Supply Networking/Security guidance in the pre-sale's engagements
• Cross team collaboration
• Continuous self-improvement and learning to keep technical leadership of applicable technologies (data center, SDN (Software Defined Networking), public cloud, security, networking, etc.)
• Ensure ongoing customer success, support, and growth

Requirements

• 1-year relevant pre/post-sales experience and bachelor's degree in Engineering Technology, Computer Science, Computer Engineering, or related field subject

OR

• 3 years’ experience in a related field

A strong proficiency in:

• Cybersecurity fundamentals, including common cybersecurity issues, threats, attacks, and vulnerabilities
• Principles of cyber threat management and incident response
• Networking fundamentals including the OSI model and specifics of common network protocols
• Critical thinking
• Professional communication and presentation

General knowledge of at least 2 of the following:

• Network Operations
• Breach Detection and Prevention
• Security Operations
• DevOps
• Wired and wireless Access
• Identity and Access Management
• Public and private cloud
• Web content and security acceleration