Inside Sales Engineer

Fortinet, Inc.; St. Louis, Northern (MO, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Fortinet, Inc. is seeking an Inside Systems Engineer to work closely with SLED sales teams. You will support the sales organization in pre-sales, opportunity management, and customer success, enabling engagements into new and existing accounts with Fortinet solutions.

You will assess IT business goals, craft solution proposals, and present Fortinet offerings to customers and partners, driving continuous learning and collaboration across teams.

Qualifications

• 1-year relevant pre/post-sales experience and bachelor's degree in Engineering Technology, Computer Science, Computer Engineering, or related field subject
• OR
• 3 years’ experience in a related field

Responsibilities

• Assess customer project requirements
• Align client needs with appropriate Fortinet solutions
• Partner with internal peers to pursue sales opportunities
• Supply Networking/Security guidance in the pre-sale's engagements
• Cross team collaboration
• Continuous self-improvement and learning to keep technical leadership of applicable technologies (data center, SDN (Software Defined Networking), public cloud, security, networking, etc.)
• Ensure ongoing customer success, support, and growth

Skills

Cybersecurity fundamentals

Threat management

Incident response

Networking fundamentals

Critical thinking

Communication and presentation

Web security and cloud concepts

Education

Bachelor's degree in Engineering Technology, Computer Science, or Computer Engineering

Job description

We are looking for a Inside Systems Engineer to work closely with our SLED sales teams. The Systems Engineer's main mission is to support the sales organization in all technical matters related to pre-sales, opportunity management, and customer success.

As a Systems Engineer, you will enable sales engagements into a set of new and existing accounts. You will play a pivotal role to discover and assess IT business goals and challenges. You will develop solutions based on those requirements using the Fortinet product and service portfolio. You will provide compelling and accurate presentations of those solutions to the customers or Fortinet partners.

Responsibilities

• Assess customer project requirements
• Align client needs with appropriate Fortinet solutions
• Partner with internal peers to pursue sales opportunities
• Supply Networking/Security guidance in the pre-sale's engagements
• Cross team collaboration
• Continuous self-improvement and learning to keep technical leadership of applicable technologies (data center, SDN (Software Defined Networking), public cloud, security, networking, etc.)
• Ensure ongoing customer success, support, and growth

Requirements

• 1-year relevant pre/post-sales experience and bachelor's degree in Engineering Technology, Computer Science, Computer Engineering, or related field subject

OR

• 3 years’ experience in a related field

A strong proficiency in:

• Cybersecurity fundamentals, including common cybersecurity issues, threats, attacks, and vulnerabilities
• Principles of cyber threat management and incident response
• Networking fundamentals including the OSI model and specifics of common network protocols
• Critical thinking
• Professional communication and presentation

General knowledge of at least 2 of the following:

• Network Operations
• Breach Detection and Prevention
• Security Operations
• DevOps
• Wired and wireless Access
• Identity and Access Management
• Public and private cloud
• Web content and security acceleration