Inside Sales Engineer

Zoomcar; St. Louis (MO); On-site; USD 70,000 - 90,000; Full time

Job summary

Zoomcar is seeking an Inside Systems Engineer in St. Louis, Missouri, to support SLED sales teams by addressing technical aspects of pre-sales and customer success. The role involves assessing client project requirements, aligning needs with Fortinet solutions, and delivering compelling presentations.

The ideal candidate should have at least 1 year of pre/post-sales experience and a relevant bachelor's degree. Candidates will benefit from strong communication skills and knowledge of networking and cybersecurity fundamentals.

Qualifications

• 1-year relevant pre/post-sales experience.
• 3 years’ experience in a related field.

Responsibilities

• Assess customer project requirements.
• Align client needs with appropriate Fortinet solutions.
• Enable sales engagements with new and existing accounts.
• Ensure ongoing customer success and support.

Skills

Cybersecurity fundamentals

Networking fundamentals

Critical thinking

Professional communication

Education

Bachelor's degree in Engineering Technology, Computer Science, Computer Engineering or related field

Job description

We are looking for a Inside Systems Engineer to work closely with our SLED sales teams. The Systems Engineer's main mission is to support the sales organization in all technical matters related to pre‑sales, opportunity management, and customer success.

As a Systems Engineer, you will enable sales engagements into a set of new and existing accounts. You will play a pivotal role to discover and assess IT business goals and challenges. You will develop solutions based on those requirements using the Fortinet product and service portfolio. You will provide compelling and accurate presentations of those solutions to the customers or Fortinet partners.

Responsibilities

• Assess customer project requirements
• Align client needs with appropriate Fortinet solutions
• Partner with internal peers to pursue sales opportunities
• Supply Networking/Security guidance in the pre‑sale's engagements
• Cross team collaboration
• Continuous self‑improvement and learning to keep technical leadership of applicable technologies (data center, SDN, public cloud, security, networking, etc.)
• Ensure ongoing customer success, support, and growth

Requirements

• 1-year relevant pre/post‑sales experience and bachelor's degree in Engineering Technology, Computer Science, Computer Engineering, or a related field.
• 3 years’ experience in a related field.

Core Competencies

• Cybersecurity fundamentals, including common cybersecurity issues, threats, attacks, and vulnerabilities.
• Principles of cyber threat management and incident response.
• Networking fundamentals including the OSI model and specifics of common network protocols.
• Critical thinking.
• Professional communication and presentation.

General Knowledge

• Network Operations
• Breach Detection and Prevention
• Security Operations
• DevOps
• Wired and wireless Access
• Identity and Access Management
• Public and private cloud
• Web content and security acceleration