Inside Sales Engineer, SLED

Zoomcar; Frisco (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Zoomcar is seeking an Inside Systems Engineer to work closely with SLED sales teams. This role will support the sales organization on technical matters related to pre-sales and customer success.

You will assess project requirements, align client needs with Fortinet solutions, and provide technical guidance. A bachelor's degree in Engineering Technology or related field is required, along with a strong proficiency in cybersecurity fundamentals.

Join a dynamic team and contribute to ongoing customer success!

Qualifications

• 1-year relevant pre/post-sales experience.
• Strong proficiency in cybersecurity fundamentals.
• General knowledge of network operations and security operations.

Responsibilities

• Assess customer project requirements.
• Align client needs with appropriate Fortinet solutions.
• Ensure ongoing customer success and support.

Skills

Cybersecurity fundamentals

Networking fundamentals

Professional communication

Critical thinking

Education

Bachelor's degree in Engineering Technology, Computer Science, or related field

3 years’ experience in a related field

Job description

We are looking for a Inside Systems Engineer to work closely with our SLED sales teams. The Systems Engineer's main mission is to support the sales organization in all technical matters related to pre-sales, opportunity management, and customer success.

As a Systems Engineer, you will enable sales engagements into a set of new and existing accounts. You will play a pivotal role to discover and assess IT business goals and challenges. You will develop solutions based on those requirements using the Fortinet product and service portfolio. You will provide compelling and accurate presentations of those solutions to the customers or Fortinet partners.

Responsibilities

• Assess customer project requirements
• Align client needs with appropriate Fortinet solutions
• Partner with internal peers to pursue sales opportunities
• Supply Networking/Security guidance in the pre-sale's engagements
• Cross team collaboration
• Continuous self‑improvement and learning to keep technical leadership of applicable technologies (data center, SDN (Software Defined Networking), public cloud, security, networking, etc.)
• Ensure ongoing customer success, support, and growth

Requirements

• 1-year relevant pre/post‑sales experience and bachelor's degree in Engineering Technology, Computer Science, Computer Engineering, or related field subject
• OR
• 3 years’ experience in a related field

A strong proficiency in:

• Cybersecurity fundamentals, including common cybersecurity issues, threats, attacks, and vulnerabilities
• Principles of cyber threat management and incident response
• Networking fundamentals including the OSI model and specifics of common network protocols
• Critical thinking
• Professional communication and presentation

General knowledge of at least 2 of the following:

• Network Operations
• Breach Detection and Prevention
• Security Operations
• DevOps
• Wired and wireless Access
• Identity and Access Management
• Public and private cloud
• Web content and security acceleration

We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at [e-mail].

Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, military/veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying.