Inside Sales Engineer

Fortinet; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Fortinet seeks an Inside Systems Engineer to support SLED sales teams by handling pre-sales, opportunity management, and customer success. You will assess IT goals, develop Fortinet-based solutions, and present these to customers or partners, enabling sales engagements across accounts.

You will collaborate with peers, stay current on relevant technologies, and drive ongoing customer success and growth across Fortinet's portfolio.

Qualifications

• 1 year of relevant pre- or post-sales experience with a bachelor’s degree in a related field.
• Or 3 years of experience in a related field.

Responsibilities

• Assess customer project requirements.
• Align client needs with Fortinet solutions.
• Partner with internal peers to pursue sales opportunities.
• Provide networking/security guidance in pre-sales engagements.
• Collaborate across teams to drive opportunities.
• Maintain ongoing customer success and growth.

Skills

Cybersecurity fundamentals

Threat management

Incident response

Networking fundamentals

Critical thinking

Professional communication

Presentation skills

Education

Bachelor's degree in Engineering Tech / CS

Tools

Fortinet products

Job description

Job Description

We are looking for a Inside Systems Engineer to work closely with our SLED sales teams. The Systems Engineer's main mission is to support the sales organization in all technical matters related to pre-sales, opportunity management, and customer success. As a Systems Engineer, you will enable sales engagements into a set of new and existing accounts. You will play a pivotal role to discover and assess IT business goals and challenges. You will develop solutions based on those requirements using the Fortinet product and service portfolio. You will provide compelling and accurate presentations of those solutions to the customers or Fortinet partners.

Responsibilities

• Assess customer project requirements
• Align client needs with appropriate Fortinet solutions
• Partner with internal peers to pursue sales opportunities
• Supply Networking/Security guidance in the pre-sale's engagements
• Cross team collaboration
• Continuous self‑improvement and learning to keep technical leadership of applicable technologies (data center, SDN (Software Defined Networking), public cloud, security, networking, etc.)
• Ensure ongoing customer success, support, and growth

Requirements

• 1-year relevant pre/post‑sales experience and bachelor's degree in Engineering Technology, Computer Science, Computer Engineering, or related field subject

OR

• 3 years’ experience in a related field

A strong proficiency in:

• Cybersecurity fundamentals, including common cybersecurity issues, threats, attacks, and vulnerabilities
• Principles of cyber threat management and incident response
• Networking fundamentals including the OSI model and specifics of common network protocols
• Critical thinking
• Professional communication and presentation

General knowledge of at least 2 of the following:

• Network Operations
• Breach Detection and Prevention
• Security Operations
• DevOps
• Wired and wireless Access
• Identity and Access Management
• Public and private cloud
• Web content and security acceleration

About Us

Fortinet makes possible a digital world that we can always trust through its mission to protect people, devices, and data everywhere. This is why the world’s largest enterprises, service providers, and government organizations choose Fortinet to securely accelerate their digital journey. The Fortinet Security Fabric platform delivers broad, integrated, and automated protections across the entire digital attack surface, securing critical devices, data, applications, and connections from the data center to the cloud to the home office. Ranking #1 in the most security appliances shipped worldwide, more than 615,000 customers trust Fortinet to protect their businesses. And the Fortinet NSE Training Institute, an initiative of Fortinet’s Training Advancement Agenda (TAA), provides one of the largest and broadest training programs in the industry to make cyber training and new career opportunities available to everyone.