Inside Sales Engineer: Quotes, Shipments & Tech Support

FPG; Noblesville (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401(k) with company match

Paid time off and holidays

Disability insurance

Job summary

FPG in Noblesville, Indiana seeks an Inside Sales Associate to assist the sales team with quotes, orders, shipments, and customer issue resolution. This on-site role reports to the Operations Manager and involves periodic travel within IN/OH/KY/WV/VA territories, communicating with customers, vendors, and carriers.

You will handle quotations in the ERP, manage warehouse duties, support Territory Sales Managers, and help maintain stock levels while providing excellent customer service.

Qualifications

• Experience in Inside or Outside Sales (required).
• Hands-on ERP experience with quotes, orders, shipments, and inventory (required).
• Warehouse management and forklift operation (required).
• Knowledge of industrial valves and flow meters (preferred).
• Experience in distribution or manufacturers’ representative firms (preferred).
• Strong written and verbal communication and teamwork skills.

Responsibilities

• Create customer quotations, enter and process sales orders in the ERP.
• Provide technical support to end users on the products represented.
• Resolve customer issues with a customer-first focus.
• Support the Territory Sales Managers and assist in serving customers.
• Support other areas of the business; as a small company, this role will be exposed to all aspects of the operations.
• Perform warehouse duties, including operating a forklift, other warehouse equipment and lifting 50+ lbs.
• Serve as the primary contact for carriers, vendors, and customers on all inbound and outbound shipments, including parcel and LTL freight.
• Audit warehouse stock periodically.
• Maintain order points, order quantities and safety stock levels for all inventory SKUs under management.

Skills

Sales experience

ERP experience

Microsoft Office

Team player

Independent worker

Tools

ERP software

Microsoft Office

Job description

FPG in Noblesville, Indiana seeks an Inside Sales Associate to assist the sales team with quotes, orders, shipments, and customer issue resolution. This on-site role reports to the Operations Manager and involves periodic travel within IN/OH/KY/WV/VA territories, communicating with customers, vendors, and carriers.

You will handle quotations in the ERP, manage warehouse duties, support Territory Sales Managers, and help maintain stock levels while providing excellent customer service.