Inside Sales Engineer — Aftermarket Solutions

API Heat Transfer; Buffalo (NY); On-site; USD 65,000 - 80,000; Full time

Job summary

API Heat Transfer is seeking an Aftermarket Sales Representative to support growth across multiple industries. You will craft accurate proposals, manage inquiries, and work with the sales team to close orders while expanding aftermarket opportunities.

You bring 5–7 years in inside technical sales, plus experience supporting customers and a background in heat exchange or mechanical systems. This role emphasizes collaboration with customers and reps to drive revenue.

Qualifications

• 5–7 years in an inside technical sales environment.
• Combination of education and experience.
• At least two years of experience in a professional environment and/or manufacturing company.
• Experience in supporting internal and external customers.
• Heat exchange or mechanical knowledge highly desired.

Responsibilities

• Analyze inquiries and provide accurate proposals to both reps and customers in a timely and professional manner within the defined lead-time and margin objectives to support the annual business plan.
• Follow-up proposals to ensure customer has all the required information to place order, provide additional technical support if required to close the order.
• Enter orders accurately and in a timely manner into MRP system.
• Identify and pursue new, profitable opportunities to expand the parts and aftermarket business.
• Propose alternate solutions for customer's application where applicable.
• Work with the Sales team to promote company products and aftermarket services to potential and existing customers.
• Keep management aware of potential threats to the business, including those related to customer satisfaction, competitors' activities, and general market conditions.

Skills

Inside technical sales

Customer support

Proposal development

Growth mindset

Job description

API Heat Transfer is seeking an Aftermarket Sales Representative to support growth across multiple industries. You will craft accurate proposals, manage inquiries, and work with the sales team to close orders while expanding aftermarket opportunities.

You bring 5–7 years in inside technical sales, plus experience supporting customers and a background in heat exchange or mechanical systems. This role emphasizes collaboration with customers and reps to drive revenue.