Applications Engineer PHE

API Heat Transfer Career Center; Buffalo (NY); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Health & welfare benefits

401(k)

Job summary

API Heat Transfer is seeking an Applications Engineer to join a premier engineering team. You will work with internal departments and channel partners to deliver an exceptional customer experience across multiple markets, from initial inquiry through order execution.

The role emphasizes collaboration, cost estimation, and training for sales agents and customers on thermal and mechanical aspects of heat exchangers. A degree in engineering and strong communication are essential.

Qualifications

• Learning aptitude to familiarize yourself with customers, products, processes and systems.
• Self-motivated individual who seeks solutions rather than problems.
• Excellent time management and communication skills.
• Experience in Heat Exchanger Industry is preferred.

Responsibilities

• Collaborate with internal teams and channel partners to provide industry-leading customer experience.
• Involved in all aspects of the sales process from inquiry through order execution.

Skills

Learning aptitude

Self-motivated

Time management

Communication skills

Education

Bachelor's degree in mechanical/chemical engineering

Job description

Job Posting for Applications Engineer

API Heat Transfer is looking for people who enjoy being part of transformation. We have a new mission, new leaders, and are accelerating our path to Lean Cultural Change. Our Engineering Team continues to be one of the best in the industry. If you like to solve problems, work with customers and want to be part of a new API, we'd love to talk to you about our Applications Engineer position!

What We Offer You:

• Opportunity to learn from and contribute to a premier, global engineering team!
• Be part of leading-edge technology for the heat transfer industry
• Ability to impact customers across multiple industries
• Full health & welfare benefits, 401(k), PTO, and developmental opportunities!
• Salary: $55,000-$80,000 annually

What You Will Do:

The Applications Engineer will work collaboratively with both internal teams and external channel partners to provide industry leading customer experience. The Applications Engineer will be involved in all aspect of the sales process from initial inquiry through order execution. As a critical member of the team, your primary areas of responsibility will include:

• Work collaboratively on solutions with customers and markets including, but not limited to, Process & Industrial, Compressor & Dryer, Food & Beverage, Pharmaceutical, Dairy and HVAC and Refrigeration markets
• Utilize API software, vendor material quotes and pricing guidelines for sizing, selection, cost estimating and market pricing
• Develop and maintain the heat transfer expertise necessary to advise and train sales agents, partners and customers on the thermal and mechanical aspects of heat exchangers
• Generate cost estimates, quotations and perform the necessary follow up activities to facilitate the award of new business
• Work closely with internal departments throughout the sales cycle to deliver an exceptional customer experience
• As appropriate, provide feedback to be used for initiating product, process and/or marketing improvements.
• Review purchase orders and resolve discrepancies to thoroughly and accurately process orders
• Utilize the ERP system to process orders
• Meet and exceed department objectives and key performance indicators (KPIs)
• Other duties as assigned

What You Bring:

• Bachelor's degree in mechanical/chemical engineering, or appropriate, demonstrable experience in Heat Transfer Applications Engineering.
• Learning aptitude to familiarize yourself with our customers, products, processes and systems
• Self-motivated individual who seeks solutions rather than problems
• Excellent time management and communication skills
• Experience in Heat Exchanger Industry is preferred

INDZ