Applications Engineer

API Heat Transfer Career Center; Buffalo (NY); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Full health & welfare benefits

401(k)

PTO

Developmental opportunities

Job summary

API Heat Transfer in Buffalo, NY is seeking an Applications Engineer to join their dynamic engineering team. This role involves working collaboratively to provide excellent customer experience throughout the sales process, from inquiry to order execution.

The ideal candidate will have a Bachelor’s degree in mechanical or chemical engineering, excellent communication skills, and preferably experience in the Heat Exchanger Industry. A competitive salary of $55,000-$80,000 annually and full benefits are offered.

Qualifications

• Bachelor’s degree in mechanical/chemical engineering or relevant experience.
• Self-motivated individual who seeks solutions.
• Experience in Heat Exchanger Industry is preferred.

Responsibilities

• Collaborate with customers and markets for solutions.
• Generate cost estimates and quotations.
• Process orders accurately through the ERP system.

Skills

Time management

Communication skills

Problem-solving

Learning aptitude

Education

Bachelor’s degree in mechanical/chemical engineering

Job description

Job Posting for Applications Engineer

API Heat Transfer is looking for people who enjoy being part of transformation. We have a new mission, new leaders, and are accelerating our path to Lean Cultural Change. Our Engineering Team continues to be one of the best in the industry. If you like to solve problems, work with customers and want to be part of a new API, we'd love to talk to you about our Applications Engineer position!

At API we take our culture transformation seriously! To help find the best fit for our positions and organization, we ask that you complete our 10-minute Culture Index Survey. Simply follow the link after submitting your application to help us use our interview time to dive deeper into your job behaviors and work history. https://surveys.cultureindex.com/s/7Y0awCvsZZ/91889

What We Offer You:

• Opportunity to learn from and contribute to a premier, global engineering team!
• Be part of leading-edge technology for the heat transfer industry
• Ability to impact customers across multiple industries
• Full health & welfare benefits, 401(k), PTO, and developmental opportunities!
• Salary: $55,000-$80,000 annually

What You Will Do:

The Applications Engineer will work collaboratively with both internal teams and external channel partners to provide industry leading customer experience. The Applications Engineer will be involved in all aspect of the sales process from initial inquiry through order execution. As a critical member of the team, your primary areas of responsibility will include:

• Work collaboratively on solutions with customers and markets including, but not limited to, Process & Industrial, Compressor & Dryer, Food & Beverage, Pharmaceutical, Dairy and HVAC and Refrigeration markets
• Utilize API software, vendor material quotes and pricing guidelines for sizing, selection, cost estimating and market pricing
• Develop and maintain the heat transfer expertise necessary to advise and train sales agents, partners and customers on the thermal and mechanical aspects of heat exchangers
• Generate cost estimates, quotations and perform the necessary follow up activities to facilitate the award of new business
• Work closely with internal departments throughout the sales cycle to deliver an exceptional customer experience
• As appropriate, provide feedback to be used for initiating product, process and/or marketing improvements.
• Review purchase orders and resolve discrepancies to thoroughly and accurately process orders
• Utilize the ERP system to process orders
• Meet and exceed department objectives and key performance indicators (KPIs)
• Other duties as assigned

What You Bring:

• Bachelor’s degree in mechanical/chemical engineering, or appropriate, demonstrable experience in Heat Transfer Applications Engineering.
• Learning aptitude to familiarize yourself with our customers, products, processes and systems
• Self-motivated individual who seeks solutions rather than problems
• Excellent time management and communication skills
• Experience in Heat Exchanger Industry is preferred