Inside Sales & Customer Support Specialist

BDI; Saint Paul (MN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k)

Profit sharing

Tuition reimbursement

Referral bonuses

Maternity and paternity leave

Job summary

BDI is seeking a Customer Support Specialist in Saint Paul, MN to handle customer and sales support tasks. Responsibilities include entering and maintaining sales orders, preparing quotes, purchasing from manufacturers, and supporting outside sales staff.

The role requires a High School Diploma or GED and 1+ year in customer service or sales. Strong Outlook, communication, and math skills are essential. Occasional warehouse duties may be required as part of this position.

Qualifications

• High School Diploma or GED required.
• 1+ years in a customer service or sales environment preferred.
• Strong Microsoft Outlook and general computer skills.
• Great communication and telephone skills.
• Exceptional math skills.
• Ability to work independently and in a team environment.
• Must be able to lift 50 pounds of product.
• Ability to multitask and prioritize tasks.

Responsibilities

• Answer emails and telephone calls from customers and assist them in their needs, such as identifying and interchanging product.
• Enter and maintain sales orders and expedite previous sales orders.
• Accurately quote product to the customer.
• Purchase product directly from the manufacturer.
• Assist and support the outside sales staff, including customer follow-up.
• Identify and document cost savings.
• Capture over-the-counter sales with walk-in customers.
• May perform occasional duties in the warehouse, such as shipping and receiving.
• Responsible for other duties as they are assigned.

Skills

Outlook proficiency

Customer service

Communication

Math skills

Team player

Multitasking

Lift 50 lbs

Education

High School Diploma or GED

Tools

Microsoft Outlook

Job description

BDI is seeking a Customer Support Specialist in Saint Paul, MN to handle customer and sales support tasks. Responsibilities include entering and maintaining sales orders, preparing quotes, purchasing from manufacturers, and supporting outside sales staff.

The role requires a High School Diploma or GED and 1+ year in customer service or sales. Strong Outlook, communication, and math skills are essential. Occasional warehouse duties may be required as part of this position.