Customer Support & Order Fulfillment Specialist

BDI; United States; On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

401(k) and profit-sharing program

Tuition reimbursement

Referral bonuses

Job summary

A leading distributor in Pennsylvania is seeking a Customer Support Specialist to assist customers with their needs and manage sales orders. The ideal candidate will have a high school diploma, strong communication skills, and experience in customer service. Responsibilities include answering customer inquiries, maintaining sales orders, and supporting outside sales staff. BDI offers competitive benefits including health coverage, 401(k), and more, in a dynamic work environment.

Qualifications

• 1+ years in a customer service or sales environment preferred.
• Strong general computer skills.
• Ability to work independently and in a team.

Responsibilities

• Answer emails and telephone calls from customers.
• Enter and maintain sales orders.
• Quote products accurately to customers.

Skills

Customer service experience

Communication skills

Microsoft Outlook skills

Math skills

Ability to lift 50 pounds

Multitasking

Education

High School Diploma or GED

Job description

A leading distributor in Pennsylvania is seeking a Customer Support Specialist to assist customers with their needs and manage sales orders. The ideal candidate will have a high school diploma, strong communication skills, and experience in customer service. Responsibilities include answering customer inquiries, maintaining sales orders, and supporting outside sales staff. BDI offers competitive benefits including health coverage, 401(k), and more, in a dynamic work environment.