Sales Support Specialist - Growth & Training

BCI Technologies; Kissimmee (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Retirement plan

Career development

Job summary

BCI Technologies, based in Kissimmee, FL, is seeking a motivated customer-facing team member to collaborate with sales, engage with leads, and support quotes and product explanations. The role emphasizes phone/email communication and basic order coordination.

The ideal candidate is a quick learner with a high school diploma, strong communication skills, and familiarity with Word, Excel and Outlook. Competitive compensation and benefits are offered.

Qualifications

• Motivated and willing to learn.
• High school diploma or equivalent.
• Comfortable dealing with customers over the phone.
• Basic technical aptitude and willingness to acquire knowledge.
• Strong written and oral communication.
• Familiarity with Word, Excel and Outlook (basic proficiency test required).

Responsibilities

• Identify potential leads with the sales team.
• Engage with potential leads and existing customers via phone and email.
• Assist with quotes and proposals.
• Assist customers in understanding product features and benefits.
• Handle basic shipping and receiving tasks.
• Participate in team meetings and training sessions.

Skills

Phone communication

Written communication

Customer service

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

BCI Technologies, based in Kissimmee, FL, is seeking a motivated customer-facing team member to collaborate with sales, engage with leads, and support quotes and product explanations. The role emphasizes phone/email communication and basic order coordination.

The ideal candidate is a quick learner with a high school diploma, strong communication skills, and familiarity with Word, Excel and Outlook. Competitive compensation and benefits are offered.