Inside Sales & Customer Service Specialist

Glass Doctor; Traverse City (MI); On-site; USD 20,000 - 35,000; Full time

Benefits offered by this job

Benefits by location

Job summary

Glass Doctor is seeking an Inside Sales and Customer Service Representative in Traverse City, MI, to drive sales and deliver exceptional service on every call. You will handle inquiries, process orders, and coordinate with franchise teams to meet monthly goals.

Ideal candidates are self-motivated, tech comfortable, and customer-focused, with experience in automotive or glass services a plus. We offer a dynamic environment, location-based benefits, and opportunities to grow with a nationwide

Qualifications

• Prior experience in auto/flat glass industry is a plus
• Computer literate with working knowledge of word processing, business software and spreadsheets
• Proficiency navigating tablet-based technology

Responsibilities

• Meet or exceed monthly sales goals
• Receive incoming calls in a professional and courteous manner
• Perform marketing and sales functions to sell additional work
• Complete work orders, return customer calls, and respond to customer complaints
• Perform other duties as needed including cross-training in related positions

Skills

Sales experience

Customer service

Computer literacy

Tablet navigation

Job description

Glass Doctor is seeking an Inside Sales and Customer Service Representative in Traverse City, MI, to drive sales and deliver exceptional service on every call. You will handle inquiries, process orders, and coordinate with franchise teams to meet monthly goals.

Ideal candidates are self-motivated, tech comfortable, and customer-focused, with experience in automotive or glass services a plus. We offer a dynamic environment, location-based benefits, and opportunities to grow with a nationwide