Glass Inside Sales & Customer Service Pro

Glass Doctor; Grand Blanc (MI); On-site; USD 25,000 - 35,000; Full time

Job summary

Glass Doctor is seeking an Inside Sales and Customer Service Representative to join our team. You will drive sales, handle service requests, and manage customer communications to ensure a great customer experience.

Ideal candidates have a customer-focused mindset, are self-motivated, energetic, and capable of handling multiple tasks in a fast-paced environment within our franchise network.

Qualifications

• Prior experience in the auto and/or flat glass industry is a plus
• Computer literate, with working knowledge of word processing, business software and spreadsheet applications
• Proficiency to navigate tablet based technology
• Good organizational and time management skills
• Professional appearance and personality

Responsibilities

• Meet or exceed monthly sales goals
• Receive incoming calls in professional and courteous manner
• Perform marketing and sales functions to sell additional work and earn business
• Complete work orders, return customer calls, and respond to customer complaints
• Perform other duties as needed which may include cross-training in related positions

Skills

Sales experience

Customer service

Job description

Glass Doctor is seeking an Inside Sales and Customer Service Representative to join our team. You will drive sales, handle service requests, and manage customer communications to ensure a great customer experience.

Ideal candidates have a customer-focused mindset, are self-motivated, energetic, and capable of handling multiple tasks in a fast-paced environment within our franchise network.