Inside Sales & Customer Service Specialist

Performance Radiator Pacific; Sherwood Forest (SC); On-site; USD 30,000 - 48,000; Full time

Job summary

Performance Radiator Pacific seeks an inside sales and customer service representative to professionally represent the company to buyers via phone, in person, and online channels. You will handle quotes, process orders, and assist customers with product information, pricing, and delivery coordination.

The role emphasizes strong communication, teamwork, and a customer-first attitude while maintaining accurate account records and contributing to branch appearance and efficiency.

Qualifications

• High school diploma or GED required with strong communication skills.
• Experience in customer service and inside sales preferred.
• Ability to manage multiple tasks and customers simultaneously.

Responsibilities

• Answer multi-line phones in a timely and professional manner.
• Present product/service information clearly to customers.
• Use Ahoy software to provide quotes for inquiries.
• Update customer accounts as needed and process payments.
• Coordinate delivery arrangements and invoices with customers.
• Assist in locating parts not in inventory and support branch operations.

Skills

Customer service

Communication

Teamwork

Leadership

Multitasking

Education

High school diploma or GED

Tools

Ahoy software

Order processing systems

Accounting software

Job description

Performance Radiator Pacific seeks an inside sales and customer service representative to professionally represent the company to buyers via phone, in person, and online channels. You will handle quotes, process orders, and assist customers with product information, pricing, and delivery coordination.

The role emphasizes strong communication, teamwork, and a customer-first attitude while maintaining accurate account records and contributing to branch appearance and efficiency.