Inside Sales Representative

American Radiator DSM; Des Moines (IA); On-site; USD 42,000 - 64,000; Full time

Job summary

American Radiator in Des Moines is hiring an Inside Sales Representative to build relationships, answer product questions, and help customers in the heavy-duty truck and equipment markets find the right parts.

This full-time role focuses on selling radiators and cooling system parts, handling inquiries by phone, email, and in person, and hitting sales goals, with a collaborative team environment and modern CRM usage.

Qualifications

• Experience in sales, customer service, parts sales, or a related field
• Familiarity with CRM platforms and Microsoft Excel
• Strong communication skills and the ability to build rapport with customers
• Excellent attention to detail and organization
• Ability to juggle multiple customer requests and work well with a team

Responsibilities

• Sell radiators, cooling system parts, and related components to new and existing customers
• Help customers by phone, email, and in person with product selection, pricing, and orders
• Prospect and reach out to potential customers to develop new business
• Follow up on quotes and open sales opportunities
• Hit monthly and quarterly sales goals
• Resolve customer questions and concerns promptly and professionally
• Keep customers informed about new products and services
• Maintain accurate customer records and sales activity in our CRM

Skills

Sales experience

CRM experience

Communication skills

Attention to detail

Team player

Tools

CRM software

Microsoft Excel

Job description

Full-time | Monday–Friday, 8:00 a.m.–5:00 p.m.

American Radiator is seeking an Inside Sales Representative to join our team! We're looking for a motivated, detail-oriented person who can build customer relationships, answer product questions, and help customers in the heavy-duty truck and equipment markets find the right parts.

Responsibilities:

• Sell radiators, cooling system parts, and related components to new and existing customers
• Help customers by phone, email, and in person with product selection, pricing, and orders
• Prospect and reach out to potential customers to develop new business
• Follow up on quotes and open sales opportunities
• Hit monthly and quarterly sales goals
• Resolve customer questions and concerns promptly and professionally
• Keep customers informed about new products and services
• Maintain accurate customer records and sales activity in our CRM

Required:

• Experience in sales, customer service, parts sales, or a related field
• Familiarity with CRM platforms and Microsoft Excel
• Strong communication skills and the ability to build rapport with customers
• Excellent attention to detail and organization
• Ability to juggle multiple customer requests and work well with a team

Preferred:

• Knowledge of the heavy-duty truck and construction equipment markets

We're looking for someone who's open-minded, willing to learn, and ready to have fun while getting the job done. Join American Radiator and help customers find the right parts to keep their equipment running!

About Us:

For 50 years, American Radiator has been Des Moines' source for heavy-duty cooling for field and highway. We supply radiators, charge air coolers, DPF and emissions components, and more to trucking, ag, and construction customers.

American Radiator is an equal opportunity employer.