Inside Sales & Customer Service Specialist

AlphaGraphics - US605; Carmel (IN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Training & development

Job summary

A leading printing and design company is seeking an Inside Sales and Customer Service Representative in Carmel, Indiana. The ideal candidate will handle customer inquiries, manage orders, and resolve conflicts. A strong background in customer service and the print industry is preferred. This role not only helps maintain client satisfaction but also contributes to the growth of small businesses and consumers. Join a supportive team environment and utilize your problem-solving skills to make a meaningful impact.

Qualifications

• Previous experience in the print industry or graphics is highly preferred.
• Experience in conducting customer needs assessments and measuring customer satisfaction.
• Ability to build and maintain strong relationships with customers.

Responsibilities

• Serve as the primary internal representative of the organization.
• Handle incoming customer calls for quotes, orders, and inquiries.
• Maintain high level of client satisfaction by building strong relationships.

Skills

Customer Service Skills

Communication Skills

Problem-Solving

Relationship Building

Collaborative Attitude

Job description

A leading printing and design company is seeking an Inside Sales and Customer Service Representative in Carmel, Indiana. The ideal candidate will handle customer inquiries, manage orders, and resolve conflicts. A strong background in customer service and the print industry is preferred. This role not only helps maintain client satisfaction but also contributes to the growth of small businesses and consumers. Join a supportive team environment and utilize your problem-solving skills to make a meaningful impact.