Inside Sales & Customer Service Rep — Growth & Benefits

Pacific Office Automation Inc.; Fife (WA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life insurance

Matched 401k

FSA/HSA Programs

Advancement and growth into leadership

Job summary

Pacific Office Automation in Fife, WA seeks an Inside Sales/Customer Service Representative who thrives in a team environment and excels at delivering outstanding service. You will manage inbound inquiries, follow up on warm leads, and help customers select the right solutions for their offices.

Successful candidates demonstrate strong communication, solid math skills, and experience with accounts receivable. This full‑time role offers growth opportunities and comprehensive benefits.

Qualifications

• High quality verbal and written communication.
• Strong math abilities are necessary.
• Experience with accounts receivable is highly preferred.
• Experience using spreadsheets, database, and word processing software such as Microsoft Word, Excel and PowerPoint.

Responsibilities

• Source warm sales opportunities through inbound lead follow-up and outbound cold calls and email.
• Understand customer needs and requirements.
• Accounts receivable.
• Ability to handle high volume phone calls and emails.
• Strong problem-solving abilities and phone presence.
• Excellent time management, organizational skills and ability to work independently.

Skills

Customer service

Verbal & written communication

Time management

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Pacific Office Automation in Fife, WA seeks an Inside Sales/Customer Service Representative who thrives in a team environment and excels at delivering outstanding service. You will manage inbound inquiries, follow up on warm leads, and help customers select the right solutions for their offices.

Successful candidates demonstrate strong communication, solid math skills, and experience with accounts receivable. This full‑time role offers growth opportunities and comprehensive benefits.