Customer Service Rep – Entry-Level with Growth & Benefits

Pacific Office Automation Inc.; Bend (OR); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life insurance

Matched 401k

FSA Program

Job summary

Pacific Office Automation is seeking an Entry-Level Customer Service Representative to join our Bend, OR team. The role focuses on handling customer inquiries, supporting accounts receivable tasks, and delivering responsive service across phone and email channels.

You will engage with customers, learn product solutions, and contribute to a collaborative office environment while pursuing growth opportunities within a respected technology equipment dealer.

Qualifications

• Excellent verbal and written communication.
• Experience with accounts receivable is preferred.
• Proficient with Microsoft Word, Excel and PowerPoint.

Responsibilities

• Source warm sales opportunities through inbound lead follow-up and outbound calls and email.
• Understand customer needs and requirements.
• Accounts receivable responsibilities as part of the role.
• Ability to handle high volume phone calls and emails.
• Strong problem-solving abilities and phone presence.
• Excellent time management and organizational skills; ability to work independently.

Skills

Customer service

Communication

Problem solving

Time management

Phone handling

Tools

Excel

PowerPoint

Word

Job description

Pacific Office Automation is seeking an Entry-Level Customer Service Representative to join our Bend, OR team. The role focuses on handling customer inquiries, supporting accounts receivable tasks, and delivering responsive service across phone and email channels.

You will engage with customers, learn product solutions, and contribute to a collaborative office environment while pursuing growth opportunities within a respected technology equipment dealer.