Inside Sales & Customer Service — Path to Leadership

Pacific Office Automation; Fife (WA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Advancement opportunities

Leadership growth

Medical/Dental/Vision/Life insurance

401k matching

PTO, Vacation, Sick Leave

FSA/HSA programs

Job summary

Pacific Office Automation is hiring an Inside Sales/Customer Service Representative for our office in Fife, WA. Join a team-focused environment where customer needs and professional growth are prioritized, with opportunities to advance as part of a leading office technology dealer.

You will handle inbound and outbound communications, qualify leads, manage accounts receivable tasks, and work to understand and fulfill customer requirements.

Qualifications

• Bachelor’s degree preferred.
• Strong verbal and written communication required.
• Strong math abilities are necessary.
• Experience with accounts receivable is highly preferred.
• Experience using spreadsheets, databases, and word processing software.

Responsibilities

• Source warm sales opportunities via inbound lead follow-up and outbound cold calls and email.
• Understand customer needs and requirements.
• Accounts receivable.
• Ability to handle high volume phone calls and emails.
• Strong problem-solving abilities and phone presence.
• Excellent time management, organizational skills and ability to work independently.

Skills

Verbal communication

Written communication

Time management

Organizational skills

Phone presence

Customer service

Education

Bachelor’s degree

Tools

Microsoft Word

Excel

PowerPoint

Job description

Pacific Office Automation is hiring an Inside Sales/Customer Service Representative for our office in Fife, WA. Join a team-focused environment where customer needs and professional growth are prioritized, with opportunities to advance as part of a leading office technology dealer.

You will handle inbound and outbound communications, qualify leads, manage accounts receivable tasks, and work to understand and fulfill customer requirements.