Inside Sales & Customer Service — Industrial Solutions

SunSource Company; Grand Prairie (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

SunSource is based in Grand Prairie, TX and is a leading North American industrial distributor. The Inside Sales/ Customer Service Representatives provide support and develop relationships with customers and sales teams, accurately processing price, delivery, returns, order status, and technical requests with attention to detail.

This role requires responsiveness, organization, and a positive demeanor to support Account Managers and customers.

Qualifications

• Provide support and develop relationships with customers and sales teams.
• Process requests for price, delivery, returns, order status, and literature.
• Work with high attention to detail, sense of urgency, and a positive demeanor.

Responsibilities

• Respond to inquiries from customers and Account Managers by accurately and efficiently processing requests for price, delivery, returns, order status, and literature.
• Provide technical assistance and product literature as needed.
• Maintain organized records and respond with urgency and accuracy.

Skills

Customer service

Sales support

Attention to detail

Organizational skills

Communication skills

Job description

SunSource is based in Grand Prairie, TX and is a leading North American industrial distributor. The Inside Sales/ Customer Service Representatives provide support and develop relationships with customers and sales teams, accurately processing price, delivery, returns, order status, and technical requests with attention to detail.

This role requires responsiveness, organization, and a positive demeanor to support Account Managers and customers.