Inside Sales/Customer Service

SunSource; Grand Prairie (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

SunSource, based in Grand Prairie, TX, seeks an Inside Sales/Customer Service Representative to support customers and sales teams. You will respond to inquiries, accurately process requests for price, delivery, returns, order status, and literature, while providing technical assistance with a high attention to detail and a positive demeanor.

The role emphasizes fast response times, coordination with Account Managers, and a commitment to exceptional customer service in a busy industrial

Qualifications

• Experience handling price, delivery, returns and order status inquiries.
• Strong organizational skills and sense of urgency.
• Detail-oriented with ability to support sales teams.

Responsibilities

• Process requests for price, delivery, returns and order status.
• Expedite orders and provide product literature and technical assistance.
• Support customers and Account Managers with accurate information.

Skills

Customer service

Attention to detail

Organizational skills

Communication

Job description

SunSource and its family of companies represent 270+ locations and 4,000+ employees making up one of North America's leading value-add industrial distribution companies. We provide customers with products and value-added solutions within Fluid Power, Fluid Process, Fluid Conveyance, Automation, General Industrial Components, and Industrial Repair. www.sun-source.com

Based in Grand Prairie, TX the primary responsibility of the Inside Sales/ Customer Service Representatives is to provide support and develop relationships with our customers and sales teams. You'll provide the highest degree of customer service and respond to inquiries from customers and Account Managers by accurately and efficiently processing requests for price, delivery, returns, order status, order expedites, product literature, and technical assistance. This position should work with a high attention to detail, sense of urgency, excellent organization skills, and a positive demeanor.

Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact [e-mail] to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí). Sun-Source | Privacy Policy