Inside Sales/Customer Service

SunSource Company; Grand Prairie (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

SunSource is based in Grand Prairie, TX and is a leading North American industrial distributor. The Inside Sales/ Customer Service Representatives provide support and develop relationships with customers and sales teams, accurately processing price, delivery, returns, order status, and technical requests with attention to detail.

This role requires responsiveness, organization, and a positive demeanor to support Account Managers and customers.

Qualifications

• Provide support and develop relationships with customers and sales teams.
• Process requests for price, delivery, returns, order status, and literature.
• Work with high attention to detail, sense of urgency, and a positive demeanor.

Responsibilities

• Respond to inquiries from customers and Account Managers by accurately and efficiently processing requests for price, delivery, returns, order status, and literature.
• Provide technical assistance and product literature as needed.
• Maintain organized records and respond with urgency and accuracy.

Skills

Customer service

Sales support

Attention to detail

Organizational skills

Communication skills

Job description

SunSource and its family of companies represent 270+ locations and 4,000+ employees making up one of North America's leading value-add industrial distribution companies. We provide customers with products and value-added solutions within Fluid Power, Fluid Process, Fluid Conveyance, Automation, General Industrial Components, and Industrial Repair. www.sun-source.com

Based in Grand Prairie, TX the primary responsibility of the Inside Sales/ Customer Service Representatives is to provide support and develop relationships with our customers and sales teams. You'll provide the highest degree of customer service and respond to inquiries from customers and Account Managers by accurately and efficiently processing requests for price, delivery, returns, order status, order expedites, product literature, and technical assistance. This position should work with a high attention to detail, sense of urgency, excellent organization skills, and a positive demeanor.

Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact [e-mail] to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí). Sun-Source | Privacy Policy