Inside Sales & Customer Service | Growth Path

pacificoffice; Fife (WA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Advancement opportunities

Team environment

Insurance plans

401k match

Paid time off

FSA/HSA programs

Job summary

Pacific Office Automation in Fife, WA is seeking an Inside Sales/Customer Service Representative to source warm opportunities, understand customer needs, and support accounts receivable. The role emphasizes organized teamwork, strong communication, and thriving in a fast-paced environment.

You’ll handle a high volume of calls and emails, demonstrate problem-solving skills, and contribute to a supportive team with opportunities for advancement and growth in a technology-friendly company.

Qualifications

• Bachelor’s degree preferred.
• High quality verbal and written communication.
• Strong math abilities are necessary.
• Experience with accounts receivable is highly preferred.
• Experience using spreadsheets, database, and word processing software; such as Microsoft Word, Excel and PowerPoint.

Responsibilities

• Source warm sales opportunities through inbound lead follow-up and outbound cold calls and email.
• Understand customer needs and requirements.
• Accounts receivable.
• Ability to handle high volume phone calls and emails.
• Strong problem-solving abilities and phone presence.
• Excellent time management, organizational skills and ability to work independently.

Skills

Verbal communication

Written communication

Phone skills

Education

Bachelor’s degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Pacific Office Automation in Fife, WA is seeking an Inside Sales/Customer Service Representative to source warm opportunities, understand customer needs, and support accounts receivable. The role emphasizes organized teamwork, strong communication, and thriving in a fast-paced environment.

You’ll handle a high volume of calls and emails, demonstrate problem-solving skills, and contribute to a supportive team with opportunities for advancement and growth in a technology-friendly company.