Inside Sales & Customer Follow-Up Pro

Prestige Tree Experts; Jessup (MD); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Paid time off

3% 401(k) match

Growth opportunities

Company device (Apple)

Job summary

Prestige Tree Experts in Jessup, MD is seeking an Inside Sales Rep - Customer Follow-Up Specialist. This full-time, in-office role pays $20-$24 per hour, with overtime incentives, and a Monday–Friday schedule.

Benefits include health insurance, PTO, a 3% 401(k) match, a company-provided computer and phone, and clear growth opportunities. You will review proposals daily, reconnect with interested customers, handle questions, and guide buying decisions.

Qualifications

• Sales experience with demonstrated success in follow-up, appointment setting, or closing.
• Excellent phone communication skills.
• Strong professional written communication skills.
• Confidence discussing customer concerns and respectfully asking for the sale.
• Strong organizational skills.
• Experience working within a CRM system.
• Persistence, initiative, and accountability for results.
• Collaborative attitude and team-oriented mindset.
• Willingness to learn Prestige Tree Experts' services and become an expert in what we do.

Responsibilities

• Review open proposals daily and identify opportunities to reconnect with customers who requested services but have not moved forward.
• Engage customers in thoughtful conversations, answer questions, address concerns, and guide them toward buying decisions.
• Coordinate with Sales Arborists on technical details and next steps.
• Reach out to past clients to uncover additional tree care opportunities and maximize CRM records.
• Support revenue growth and long-term customer relationships through a seamless customer experience.

Skills

Follow-up excellence

Phone communication

Written communication

Sales closing

Organization

CRM experience

Accountability

Team player

Willing to learn services

Job description

Prestige Tree Experts in Jessup, MD is seeking an Inside Sales Rep - Customer Follow-Up Specialist. This full-time, in-office role pays $20-$24 per hour, with overtime incentives, and a Monday–Friday schedule.

Benefits include health insurance, PTO, a 3% 401(k) match, a company-provided computer and phone, and clear growth opportunities. You will review proposals daily, reconnect with interested customers, handle questions, and guide buying decisions.