Inside Sales & Customer Care Specialist - Flexible Schedule

FASTSIGNS Parker/Castle Rock

Woburn (MA)

On-site

USD 34,000 - 42,000

Full time

2 days ago

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Benefits offered by this job

Flexible schedule

Job summary

FASTSIGNS #310301 is seeking a Customer Service Representative to join our team. You will be the initial contact with current and prospective customers, learn to prepare estimates, implement work orders, and ensure timely delivery of finished orders.

Join a fast-paced FASTSIGNS Center and participate in daily team meetings, support business and marketing plans, and help build long-term client relationships through multiple channels—email, phone, in person, and on-site at customers’ locations.

Qualifications

2–3 years of customer service experience preferred.
High school diploma or equivalent required.
Friendly, outgoing and professional with a customer-first mindset.
Strong listening, communication, and organizational abilities.
Comfortable using a computer and handling multiple projects daily.
Adobe Illustrator experience preferred (training provided).
Interest in custom signs, graphics, and visual solutions for businesses.

Responsibilities

Be the initial contact with current and prospective customers at the FASTSIGNS Center.
Learn to prepare estimates, implement work orders, and ensure timely delivery of orders.
Participate in daily team meetings and support business and marketing plans.
Interact with customers via email, phone, in person, and on-site at their business.
Build long-lasting relationships by turning prospects into long-term clients.