Inside Sales & Customer Care Specialist

arrowexterminators; Villa Rica (GA); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

Generous time off

11 paid holidays

401(k) with company match

Roth IRA

Medical insurance

Dental insurance

Vision insurance

High deductible HSA

Telemedicine

Disability insurance

Cancer insurance

Accident insurance

Health & Wellness suite

Company-paid life insurance

Job summary

Arrow Exterminators is seeking a full-time Inside Sales Representative to sell additional pest control services to existing and former customers by phone, while providing administrative support to service centers. The role includes answering phones, scheduling services, and managing payment data.

Expect an hourly wage plus commissions and a standard 40-hour work week. The position emphasizes exceptional customer service and meeting daily call volume standards, with opportunities for advancement

Qualifications

• Must have customer service experience.
• Excellent telephone skills.
• Basic computer skills required.
• Ability to pass and maintain licensing/certification exams.
• Able to pass internal technical exams.
• High school diploma or equivalent required.
• Able to work a 40-hour (minimum) work week.
• Willing to work minimal overtime as needed.

Responsibilities

• Sell additional services to existing and former customers by phone.
• Educate customers on services that benefit their needs and enroll them.
• Generate leads and appointments with Outside Sales through telephone conversations.
• Support the administrative team by answering inbound calls for scheduling, billing, or problem resolution.
• Document interactions and call activity in the CRM system.

Skills

Customer service

Telephone skills

Basic computer skills

Licensing exams

Internal exams

40-hour work week

Overtime willingness

Education

High school diploma or equivalent

Job description

Arrow Exterminators is seeking a full-time Inside Sales Representative to sell additional pest control services to existing and former customers by phone, while providing administrative support to service centers. The role includes answering phones, scheduling services, and managing payment data.

Expect an hourly wage plus commissions and a standard 40-hour work week. The position emphasizes exceptional customer service and meeting daily call volume standards, with opportunities for advancement