Inside Sales & Customer Care Specialist

Hanes Supply, Inc.; Buffalo (NY); On-site; USD 19,286 - 24,796; Full time

Job summary

Hanes Supply, Inc. in Buffalo, NY, is seeking an Inside Sales Associate to join our team. This full-time role handles walk-in customers, assists with product selection, and processes purchases at the counter in a fast-paced retail environment.

The ideal candidate listens actively, performs basic math, and brings customer service experience, plus a working knowledge of rigging, industrial, or construction supplies. We offer a comprehensive benefits package and a stable, team-oriented workplace.

Qualifications

• Must be able to actively listen to customers; needs in order to help them purchase the right product.
• Must have basis math skills and be able to convey information to customers effectively.
• Previous customer service experience and a working knowledge of sales and inventory systems is highly desired as well as a working knowledge of rigging, industrial and/or construction supplies.

Responsibilities

• Greets customers and discusses the type, quality and quantity of merchandise sought for purchase.
• Computes charges for merchandise or services and receives payments in a timely and professional manner.
• Recommends and provides advice on a wide variety of products and services.
• Receives, stores, and issues sales floor merchandise; stocks shelves, racks, cases, bins, and tables with merchandise and arranges displays to attract customers.
• Advises customers on use and care of merchandise and assists with loading purchases into vehicles.

Skills

Active listening

Basic math

Customer service

Education

High School Diploma or GED

Job description

Hanes Supply, Inc. in Buffalo, NY, is seeking an Inside Sales Associate to join our team. This full-time role handles walk-in customers, assists with product selection, and processes purchases at the counter in a fast-paced retail environment.

The ideal candidate listens actively, performs basic math, and brings customer service experience, plus a working knowledge of rigging, industrial, or construction supplies. We offer a comprehensive benefits package and a stable, team-oriented workplace.