INSIDE SALES ASSOCIATE

Hanes Supply, Inc.; Buffalo (NY); On-site; USD 19,286 - 24,796; Full time

Job summary

Hanes Supply, Inc. in Buffalo, NY, is seeking an Inside Sales Associate to join our team. This full-time role handles walk-in customers, assists with product selection, and processes purchases at the counter in a fast-paced retail environment.

The ideal candidate listens actively, performs basic math, and brings customer service experience, plus a working knowledge of rigging, industrial, or construction supplies. We offer a comprehensive benefits package and a stable, team-oriented workplace.

Qualifications

• Must be able to actively listen to customers; needs in order to help them purchase the right product.
• Must have basis math skills and be able to convey information to customers effectively.
• Previous customer service experience and a working knowledge of sales and inventory systems is highly desired as well as a working knowledge of rigging, industrial and/or construction supplies.

Responsibilities

• Greets customers and discusses the type, quality and quantity of merchandise sought for purchase.
• Computes charges for merchandise or services and receives payments in a timely and professional manner.
• Recommends and provides advice on a wide variety of products and services.
• Receives, stores, and issues sales floor merchandise; stocks shelves, racks, cases, bins, and tables with merchandise and arranges displays to attract customers.
• Advises customers on use and care of merchandise and assists with loading purchases into vehicles.

Skills

Active listening

Basic math

Customer service

Education

High School Diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

INSIDE SALES ASSOCIATE

Full-time Regular NORTH CAROLINA

7 days ago Requisition ID: 1101

JOIN OUR TEAM! Hanes Supply, Inc. is a well-established full -line industrial manufacturer of slings and contractor supplier specializing in lifting solutions. Hanes Supply offers a comprehensive and diverse product line to its customers including: rigging, fall protection, power tools, fasteners, hand tools, construction and safety equipment. Headquartered in Buffalo, NY, Hanes Supply has six other branches in the United States.

Position Summary : Receives, stores and issues sales floor merchandise; responsible for satisfying walk-in customers; product needs and assists with questions in a fast paced environment.

Essential Duties and Responsibilities :

• Observes all safety procedures, rules and regulations, and instruction in performance of job duties.
• Greets customers and discusses the type, quality and quantity of merchandise sought for purchase.
• Computes charges for merchandise or services and receives payments in a timely and professional manner.
• Recommends and provides advice on a wide variety of products and services.
• Receives, stores, and issues sales floor merchandise; stocks shelves, racks, cases, bins, and tables with merchandise and arranges displays to attract customers.
• Prepares merchandise for display, or for purchase or rental.
• Advises customers on use and care of merchandise.
• Answer customers' questions about merchandise and advises customers on merchandise selection.
• Itemizes and totals customer merchandise selection at checkout counter, using cash register, and accepts cash or charge card for purchases.
• Takes inventory or examines merchandise to identify items to be reordered or replenished.
• Packs customer purchases in bags or cartons and assists customers with loading purchases into their vehicles.
• Receives, opens, unpacks and issues sales floor merchandise.
• Stocks shelves, racks, cases, bins, and tables with new or transferred merchandise to attract customers.
• Cleans display cases, shelves, and aisles and maintains a clean and organized working environment.

Knowledge, Skills and Abilities :

• Must be able to actively listen to customers; needs in order to help them purchase the right product.
• Must have basis math skills and be able to convey information to customers effectively.
• Previous customer service experience and a working knowledge of sales and inventory systems is highly desired as well as a working knowledge of rigging, industrial and/or construction supplies.

Level of Education and Experience :

• High School or equivalency diploma is required.
• Minimum of 6 months; experience working in customer service or a sales environment is highly preferred.

Physical Demands: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job.Frequency

• Constant: standing, walking, lifting <25 lbs., seeing, hearing and talking.
• Occasional: lifting >50 lbs., working at heights, and repetitive hand and arm movement.
• Frequent: lifting 25 to 50 lbs., carrying 25 to 50 lbs., pushing and pulling, climbing stairs and ladders, bending and twisting at the waist, kneeling, squatting and crouching, reaching above shoulder, handling and grasping, and fine finger manipulation.

Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Works both inside and outside in heat and cold
• Involves some exposure to hazards or physical risks which require following basic safety precautions.

We offer a comprehensive benefits package including Medical, Dental, Vision, FSA, HRA, Life Insurance, Disability, PTO, 401k, Holidays, and much more.

Successful passing of a pre-employment drug, alcohol and physical screening test is required as a condition of employment. We reserve the option to do a reference and/or background check.

Positions are available in person only; No remote work is available at this time.

The actual compensation is determined by experience and other factors of the law.

Hanes Supply Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy, pregnancy outcomes, reproductive healthcare and autonomy, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.