Inside Sales CSR — Fast-Paced Manufacturing Support

Pratt Industries; Austell (GA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

Health insurance

Disability insurance

Flexible spending account

Life insurance

Parental leave

Vision insurance

Job summary

A leading packaging manufacturer in Georgia is seeking a Customer Service Representative. The role involves managing customer orders, addressing inquiries, and ensuring delivery accuracy. Responsibilities include working with the sales team, processing orders, and maintaining customer files. Candidates should possess strong communication skills and experience in customer service within the manufacturing industry. A high school diploma is required; a bachelor’s degree is preferred. This full-time position offers benefits like health insurance and a 401(k) plan.

Qualifications

• Experience with customer service in the manufacturing industry.
• Experience managing multiple customer accounts.

Responsibilities

• Manage day-to-day requirements for customers.
• Work closely with sales to promote business retention and growth.
• Process customer purchase orders and handle complaints.
• Confirm on time and in full shipments.

Skills

Strong communication skills

Problem solving

Critical thinking

Education

High school diploma or GED

Bachelor’s degree or equivalent education

Tools

Amtech software

Job description

A leading packaging manufacturer in Georgia is seeking a Customer Service Representative. The role involves managing customer orders, addressing inquiries, and ensuring delivery accuracy. Responsibilities include working with the sales team, processing orders, and maintaining customer files. Candidates should possess strong communication skills and experience in customer service within the manufacturing industry. A high school diploma is required; a bachelor’s degree is preferred. This full-time position offers benefits like health insurance and a 401(k) plan.