Customer Success & Sales Support Specialist

Applied Ceramics, Inc.; Doraville (GA); On-site; USD 52,000 - 78,000; Full time

Job summary

A manufacturing company in Doraville, Georgia is seeking a candidate for an Account Management position. This role requires managing client communication, assisting the sales team, and ensuring customer satisfaction through effective order management and issue resolution. Ideal candidates should have strong communication skills, attention to detail, and proficiency in CRM tools like HubSpot. Join a team dedicated to operational excellence and customer service.

Qualifications

• Strong communication skills required.
• Proficiency in CRM software (preferably HubSpot) is necessary.
• Organizational skills and attention to detail are essential.

Responsibilities

• Manage inbound and outbound client communication.
• Handle order entry and customer inquiries promptly.
• Coordinate with Operations for delivery and quality.

Skills

Strong communication skills

Attention to detail

Proactive team support

CRM proficiency (HubSpot)

Conflict-resolution skills

Job description

A manufacturing company in Doraville, Georgia is seeking a candidate for an Account Management position. This role requires managing client communication, assisting the sales team, and ensuring customer satisfaction through effective order management and issue resolution. Ideal candidates should have strong communication skills, attention to detail, and proficiency in CRM tools like HubSpot. Join a team dedicated to operational excellence and customer service.