Inside Sales Coordinator- Outbound Calls Only

LKQ Corporation; Raleigh (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health/Dental/Vision Insurance

Paid Time Off

Paid Parental Leave

401k with Generous Company Match

Company Paid Life Insurance and Long‑​

Short-Term Disability

Employee Assistance Program

Tuition Reimbursement

Employee Discounts

Job summary

LKQ Corporation in Raleigh, NC is seeking a customer-focused team member to promote parts sales and provide excellent service. The role emphasizes accurate order entry, pricing, and timely communication with customers.

Ideal candidates have 1+ years of related experience, basic math skills, and strong written and verbal communication. Some positions may involve travel and routine data entry.

Qualifications

• High School Diploma or GED required.
• 1+ years of related experience preferred.
• Ability to perform basic arithmetic and communicate clearly.

Responsibilities

• Provide information on warranties, price, quality of parts, delivery times, and payment methods.
• Complete internal documents supporting any transaction (credits, invoices, work orders and/or interchange and returns, etc.).
• Prospect and develop relationships with potential customers to cultivate new business.
• Inform customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
• Advise customers on substitution or modification of part when part requested is not available.
• Process orders - perform order entry, review orders for correct handling, pricing, quantities, and shipping data (may dispatch orders in some locations).
• Follow-up with customers as needed.
• Assume other duties as assigned.

Skills

Customer service

Basic math

Basic computer skills

Problem solving

Communication

Education

High School Diploma/GED

Job description

Join the LKQ Family! We’re looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be.

Responsible for generating revenue by promoting sales of new and existing company products, providing customer service, evaluating customer needs, and answering questions regarding parts, pricing, and services.

Essential Job Duties

• Provide relevant information on warranties, price, quality of parts, delivery times, and payment methods.
• Complete internal documents supporting any transaction (credits, invoices, work order and/or interchange and returns, etc.).
• Prospect and develop relationships with potential customers to cultivate new business.
• Inform customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
• Advise customers on substitution or modification of part when part requested is not available.
• Process orders - perform order entry, review orders for correct handling, pricing, quantities, and shipping data (may dispatch orders in some locations).
• Follow-up with customers as needed.
• Assume other duties as assigned.

Supervisory Responsibilities

• Not responsible for supervising employees.

Minimum Requirements

Education & Experience

• High School Diploma/GED
• 1+ years of related experience required

Preferred Requirements

• College coursework or degree.
• Prior automotive experience and knowledge of automotive parts.
• Bilingual English/Spanish.
• Cold calling experience required.

Knowledge/Skills/Abilities

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
• Basic computer skills.
• Basic messages communicated orally. May write brief messages and keep simple records. May explain and offer guidance on routine procedures.
• Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.
• Decisions generally affect own job or assigned functional area.
• Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
• Prioritize assigned and routine tasks. Handle appropriately.
• No additional competencies required.

Essential Physical Demands/Work Environment

• Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently.
• Travel may be required periodically, including overnight stays (contingent on position requirements).
• The employee must occasionally lift and/or move up to 50 pounds.

Benefits:

• Health/Dental/Vision Insurance
• Paid Time Off
• Paid Parental Leave
• Fertility Coverage
• 401k with Generous Company Match
• Company Paid Life Insurance and Long-Term Disability
• Short-Term Disability
• Employee Assistance Program
• Tuition Reimbursement
• Employee Discounts

Join us for an exciting career journey with positive, driven individuals.