Inside Sales Coordinator

optiBPO; Washington; On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

In-house medical team

HMO coverage

Growth opportunities

Collaborative culture

Job summary

optiBPO is seeking an Inside Sales Coordinator to join our US-based team. Based at Clark City Front, the role drives sales growth by coordinating onboarding, handling inquiries, and supporting the Outside Sales Team with planning and follow-ups.

The ideal candidate is detail-oriented, communicates clearly, and excels at multitasking in a fast-paced, international environment. In-house collaboration and a proactive mindset are valued.

Qualifications

• 2+ years of experience in sales-related roles.
• Excellent verbal and written communication.
• Strong organizational skills with the ability to multitask and manage priorities effectively.

Responsibilities

• Prospecting: Research and identify new business opportunities in the GTA and Southwestern Ontario cafe market, helping to build a strong pipeline for the sales team.
• Telemarketing: Conduct outbound calls to prospective and existing customers to promote products, identify sales opportunities, and schedule follow-up visits.
• Sales Day Planning: Coordinate sales routes and meetings for the sales team.
• Sales Visit Notes: Record key insights and outcomes from sales meetings in the CRM system and schedule relevant follow-up tasks.
• Sales Follow-Ups: Ensure timely follow-up after sales visits, confirming receipt of pricing/samples, addressing questions, and gathering further requirements to move prospects through the sales funnel.
• Onboarding New Customers: Coordinate the customer onboarding process with the Customer Service team.
• Quoting: Prepare accurate quotes for products and services based on customer needs and pricing guidelines.
• Inbound Sales Inquiries: Handle sales inquiries via phone and email and manage them through the sales funnel.

Skills

Sales experience

Excellent communication

Organization skills

Multitasking

Proactive mindset

Tools

Microsoft Office

Job description

Job Category: Sales | JR-22691

Job Location: Clark City Front

Work with a highly professional, US-based team and be the Inside Sales Coordinator professional we are looking for! This business has a growing team here in the Philippines with a great culture!

Location / Shift

Clark City Front, US Shift

NOTE:

You must be willing to work in the office at the above office location to apply for this position

Job Summary/Objective

The Sales Coordinator will play a key role in supporting and driving sales growth by managing daily sales activities, coordinating customer onboarding, and ensuring smooth communication between our customers and internal teams. The ideal candidate is a detail-oriented, customer-focused professional with strong communication and organizational skills. The Sales Coordinator will maintain regular communication with new and existing customers, support the Outside Sales Team with planning, recording, and supporting their sales days, and completing follow-up tasks and emails for the Outside Sales Team. It is the responsibility of the Sales Coordinator to nurture relationships with existing customers to further develop sales, recognizing that providing expedient, quality service is crucial to successfully serving our current and future clients. Assist the sales team with tasks such as sample requests and preparing quotes.

Key Responsibilities & Duties

• Prospecting: Research and identify new business opportunities in the GTA and Southwestern Ontario cafe market, helping to build a strong pipeline for the sales team.
• Telemarketing: Conduct outbound calls to prospective and existing customers to promote products, identify sales opportunities, and schedule follow-up visits.
• Sales Day Planning: Coordinate sales routes and meetings for the sales team.
• Sales Visit Notes: Record key insights and outcomes from sales meetings (as per voice recordings or notes from the sales team) in the CRM system and schedule relevant follow-up tasks.
• Sales Follow-Ups: Ensure timely follow-up after sales visits, confirming receipt of pricing/samples/etc., addressing questions, and gathering further requirements to move prospects through the sales funnel.
• Onboarding New Customers: Coordinate the customer onboarding process with the Customer Service team.
• Quoting: Prepare accurate quotes for products and services based on customer needs and pricing guidelines.
• Inbound Sales Inquiries: Handle sales inquiries that come via phone and email and manage them through the sales funnel (i.e., take care of initial inquiry, add lead to upcoming sales visit, etc.).

Requirments

Qualification

• 2+ yearsof experience in sales-related roles.
• Excellent communication and interpersonal skills, both verbal and written.
• Strong organizational skills with the ability to multitask and manage priorities effectively.
• Proficient computer skills, including software like Microsoft Office (Outlook, etc.).
• Self-starter with a proactive mindset and close attention to detail.

Key Performance Indicators (KPIs)

• Sales Days Planned – Mon to Fri
• Sales Notes Entered
• Follow-Up Tasks Completed

Why join optiBPO?

optiBPO is an exciting workplace where smart, talented professionals will surround you. These professionals support clients across Australia, New Zealand, the US, Canada, and Europe. Moreover, this is an excellent opportunity for anyone interested in serving as an Inside Sales Coordinator. The job is within an international environment.

Perks & Benefits

• In-house medical team and HMO coverage.
• A healthy workplace promotes collaboration and creativity.
• Clear growth strategies and learning opportunities to advance your career.

Enjoy great perks and benefits, such an in-house medical team and HMO coverage. We maintain a healthy workplace that promotes collaboration, creativity, and teamwork. In addition, we need to help you advance your career by elevating growth strategies. You will also have learning opportunities throughout your career journey with us. If you are passionate about contributing to a dynamic team, the Inside Sales Coordinator role at optiBPO offers great career prospects.

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