Inside Sales Coordinator

LKQ Corp; Phoenix (AZ); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health/Dental/Vision Insurance

Paid Time Off

401k with company match

Life Insurance

Short-Term Disability

Tuition Reimbursement

Employee Discounts

PNC Daily Pay Option

Job summary

LKQ Corp in Phoenix is seeking motivated individuals to join our customer service team. You will help customers with warranties, pricing, parts information, delivery times, and payment methods, and you will support related transactional documents.

You will build relationships with customers, inform them of pricing and shipping, advise substitutions when parts are unavailable, and handle orders with accuracy using basic computer skills. Bilingual English/Spanish preferred.

Qualifications

• High School Diploma or GED is required.
• 1+ years of related experience.
• Bilingual English/Spanish preferred.
• Basic math and computer skills required.

Responsibilities

• Provide information on warranties, price, quality of parts, delivery times, and payment methods.
• Complete internal documents supporting any transaction (credits, invoices, work orders and returns).
• Prospect and develop relationships with potential customers to cultivate new business.
• Inform customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
• Advise customers on substitution or modification of part when part requested is not available.
• Process orders - order entry, review orders for pricing, quantities, and shipping data.
• Follow-up with customers as needed and perform other duties as assigned.

Skills

Basic math

Basic computer skills

Customer service mindset

Education

High School Diploma/GED

College coursework or degree

Job description

Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be.

Essential Job Duties

• Provide relevant information on warranties, price, quality of parts, delivery times, and payment methods.
• Complete internal documents supporting any transaction (credits, invoices, work order and/or interchange and returns, etc.).
• Prospect and develop relationships with potential customers to cultivate new business.
• Inform customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
• Advise customers on substitution or modification of part when part requested is not available.
• Process orders - perform order entry, review orders for correct handling, pricing, quantities, and shipping data (may dispatch orders in some locations).
• Follow-up with customers as needed.
• Assume other duties as assigned.

Supervisory Responsibilities

• Not responsible for supervising employees.

Minimum Requirements

• High School Diploma/GED
• 1+ years of related experience required

Preferred Requirements

• College coursework or degree.
• Prior automotive experience and knowledge of automotive parts.
• Bilingual English/Spanish.

Knowledge/Skills/Abilities

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.

Basic computer skills.

Basic messages communicated orally. May write brief messages and keep simple records. May expain and offer guidance on routine procedures.

Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.

Decisions generally affect own job or assigned functional area.

Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.

Prioritize assigned and routine tasks. Handle appropriately.

No additional competencies required.

Essential Physical Demands/Work Environment

Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently.

Travel may be required periodically, including overnight stays (contingent on position requirements).

The employee must occasionally lift and/or move up to 50 pounds.

Benefits:

• Health/Dental/Vision Insurance
• Paid Time Off
• Paid Parental Leave
• Fertility Coverage
• 401k with Generous Company Match
• Company Paid Life Insurance and Long-Term Disability
• Short-Term Disability
• Employee Assistance Program
• Tuition Reimbursement
• Employee Discounts
• PNC Daily Pay Option

Join us for an exciting career journey with positive, driven individuals.