Inside Sales Coordinator

LKQ Corp.; Roseville (MI); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k with Generous Company Match

Company Paid Life Insurance and Long‑K

Short-Term Disability

Employee Assistance Program

Tuition Reimbursement

Employee Discounts

Job summary

LKQ Corporation in Michigan is seeking motivated individuals to join our team and help grow revenue by promoting parts and providing outstanding customer service. You will evaluate customer needs, answer questions about parts, pricing, and services, and process orders accurately.

The role emphasizes reliability, product knowledge, and clear communication. It is an on-site position with growth opportunities and a comprehensive benefits package.

Qualifications

• High School Diploma or GED required.
• College coursework or degree preferred.
• 1+ years of related experience preferred.

Responsibilities

• Provide information on warranties, price, quality, delivery times, and payment methods.
• Complete internal documents (credits, invoices, work orders and returns).
• Prospect and develop relationships with potential customers.
• Inform customers of unit prices, shipping dates, delays, and other details.
• Advise substitutions when parts are unavailable.
• Process orders, review pricing, quantities, and shipping data.
• Follow up with customers as needed.
• Perform other duties as assigned.

Skills

Customer service

Basic math

Attention to detail

Education

High School Diploma/GED

College coursework or degree

Job description

Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be.

Pay: $20-$25/hour depending on experience

Responsible for generating revenue by promoting sales of new and existing company products, providing customer service, evaluating customer needs, and answering questions regarding parts, pricing, and services.

Essential Job Duties

• Provide relevant information on warranties, price, quality of parts, delivery times, and payment methods.
• Complete internal documents supporting any transaction (credits, invoices, work order and/or interchange and returns, etc.).
• Prospect and develop relationships with potential customers to cultivate new business.
• Inform customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
• Advise customers on substitution or modification of part when part requested is not available.
• Process orders – perform order entry, review orders for correct handling, pricing, quantities, and shipping data (may dispatch orders in some locations).
• Follow-up with customers as needed.
• Assume other duties as assigned.

Supervisory Responsibilities

Not responsible for supervising employees.

Minimum Requirements

• High School Diploma/GED 1+ years of related experience required.

Preferred Requirements

• College coursework or degree.
• Prior automotive experience and knowledge of automotive parts.
• Bilingual English/Spanish.

Knowledge/Skills/Abilities

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
• Basic computer skills.
• Basic messages communicated orally.
• May write brief messages and keep simple records.
• May expain and offer guidance on routine procedures.
• Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.
• Decisions generally affect own job or assigned functional area.
• Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
• Prioritize assigned and routine tasks. Handle appropriately.
• No additional competencies required.

Essential Physical Demands/Work Environment

Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently.

Travel may be required periodically, including overnight stays (contingent on position requirements).

The employee must occasionally lift and/or move up to 50 pounds.

Benefits

• Health/Dental/Vision Insurance
• Paid Time Off
• 401k with Generous Company Match
• Company Paid Life Insurance and Long-Term Disability
• Short-Term Disability
• Employee Assistance Program
• Tuition Reimbursement
• Employee Discounts

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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