Inside Sales Rep

Lkq Corporation; Janesville (CA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

PTO

Parental Leave

401k with match

Life Insurance

Job summary

LKQ Corporation is hiring for a Sales Support role in the United States. The position focuses on promoting parts, handling customer inquiries, and ensuring accurate order processing.

You will support customer relationships, provide price and delivery information, and assist with substitutions and returns. Ideal candidates have a High School Diploma or GED with 1+ years of related experience; college coursework is a plus.

Qualifications

• High School Diploma or GED required; 1+ years of related experience.
• College coursework or degree preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Provide information on warranties, price, quality of parts, delivery times and payment methods.
• Complete internal documents supporting any transaction (credits, invoices, work orders, returns).
• Prospect and develop relationships with potential customers to cultivate new business.
• Inform customer of unit prices, shipping dates, delays, and any additional information needed by customer.
• Advise customers on substitution or modification of parts when not available.
• Process orders – enter orders, review for correct handling, pricing, quantities, shipping data.
• Follow-up with customers as needed.
• Assume other duties as assigned.

Skills

Customer service

Basic math

Computer skills

Communication

Problem solving

Time management

Education

High School Diploma/GED

College coursework or degree

Job description

Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be.

Responsible for generating revenue by promoting sales of new and existing company products, providing customer service, evaluating customer needs, and answering questions regarding parts, pricing, and services.

Essential Job Duties

• Provide relevant information on warranties, price, quality of parts, delivery times, and payment methods.
• Complete internal documents supporting any transaction (credits, invoices, work order and/or interchange and returns, etc.).
• Prospect and develop relationships with potential customers to cultivate new business.
• Inform customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
• Advise customers on substitution or modification of part when part requested is not available.
• Process orders – perform order entry, review orders for correct handling, pricing, quantities, and shipping data (may dispatch orders in some locations).
• Follow-up with customers as needed.
• Assume other duties as assigned.

Supervisory Responsibilities

• Not responsible for supervising employees.

Minimum Requirements

Education & Experience

• High School Diploma/GED
• 1+ years of related experience required

Preferred Requirements

• College coursework or degree.
• Prior automotive experience and knowledge of automotive parts.
• Bilingual English/Spanish.

Knowledge/Skills/Abilities

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
• Basic computer skills.
• Basic messages communicated orally. May write brief messages and keep simple records. May expain and offer guidance on routine procedures.
• Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.
• Decisions generally affect own job or assigned functional area.
• Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
• Prioritize assigned and routine tasks. Handle appropriately.
• No additional competencies required.

Essential Physical Demands/Work Environment

• Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently.
• Travel may be required periodically, including overnight stays (contingent on position requirements).
• The employee must occasionally lift and/or move up to 50 pounds.

Benefits:

• Health/Dental/Vision Insurance
• Paid Time Off
• Paid Parental Leave
• Fertility Coverage
• 401k with Generous Company Match
• Company Paid Life Insurance and Long-Term Disability
• Short-Term Disability
• Employee Assistance Program
• Tuition Reimbursement
• Employee Discounts
• PNC Daily Pay Option

Join us for an exciting career journey with positive, driven individuals.