Inside Sales Closer – Turn Unsold Estimates into Revenue

Seatown; Lynnwood (WA); On-site; USD 72,000 - 1,000,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Time Off

Paid Holidays

401(k)

Ongoing sales and industry training

Performance bonuses and incentives

On-site gym

Job summary

Seatown Electric, Plumbing, Heating & Air is seeking an Inside Sales Representative to own the follow-up process for unsold opportunities across our business. You will contact customers by phone, text, and email, identify objections, and close revenue in a competitive, performance-driven environment.

The role emphasizes aggressive follow-up, effective financing discussions, and maintaining a robust pipeline.

Qualifications

• Proven inside sales, phone sales, rehash, retention, or closing experience.
• Documented history of meeting or exceeding sales goals.
• Strong objection-handling and negotiation skills.
• Experience selling high-ticket products or services.
• Excellent phone presence and communication skills.
• Confidence discussing pricing and financing.
• Strong follow-up habits and pipeline management skills.
• Ability to work multiple opportunities simultaneously without losing follow-through.
• Competitive and results-driven mentality.
• Strong organizational and CRM skills.

Responsibilities

• Follow up aggressively and professionally on unsold plumbing, HVAC, and electrical estimates.
• Contact customers by phone, text, and email using a structured follow-up process.
• Identify the real reason the customer did not move forward.
• Overcome objections related to price, timing, financing, competition, and uncertainty.
• Re-establish value and help customers understand their options.
• Present approved financing options, promotions, and solutions when appropriate.
• Negotiate within company-approved guidelines to close opportunities.
• Ask for the sale and confidently move customers toward a decision.
• Recover opportunities that would otherwise be lost.
• Rehash older estimates and previously deferred work.
• Maintain a strong pipeline of open opportunities and follow each one until there is a clear outcome.
• Schedule sold work and coordinate with Operations and Dispatch.
• Maintain accurate notes, next steps, and follow-up activity in ServiceTitan.
• Partner with technicians, Comfort Advisors, managers, and operations leadership to maximize every opportunity.
• Track individual closing percentage, sold revenue, average ticket, and follow-up performance.

Skills

Inside sales

Closing

Phone sales

Follow-up

CRM skills

Tools

ServiceTitan

Job description

Seatown Electric, Plumbing, Heating & Air is seeking an Inside Sales Representative to own the follow-up process for unsold opportunities across our business. You will contact customers by phone, text, and email, identify objections, and close revenue in a competitive, performance-driven environment.

The role emphasizes aggressive follow-up, effective financing discussions, and maintaining a robust pipeline.