Inside Sales Chat Rep - Drive $8M+ Revenue (ESOP)

School Outfitters; Cincinnati (OH); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan (ESOP)

Commission and bonus opportunities

Job summary

School Outfitters is seeking a Sales Chat Representative to convert live chat inquiries into revenue from Cincinnati, OH. You will own an annual sales goal and drive quote-to-order conversions through consultative selling.

The role offers base plus commissions, ESOP, and opportunities to grow in a fast-paced, customer-focused environment. Bachelor’s degree preferred and at least 3 years of sales experience.

Qualifications

• Bachelor's degree preferred.
• At least 3 years of sales experience with success achieving revenue goals.
• Proven ability to manage many sales opportunities and convert interest into revenue.
• Strong consultative selling, discovery, negotiation, objection handling, and closing.
• Ability to build and retain customer relationships.
• Strong sense of urgency, accountability, organization and time management.
• Excellent verbal and written communication skills.
• Ability to analyze performance and adjust sales activity in a fast-paced, goal-driven environment.
• Experience with AI solutions preferred.

Responsibilities

• Convert inbound chat requests, forms, quotes, emails, and leads into orders.
• Own an annual sales goal of $8 million or more.
• Manage opportunities from engagement to order placement, improving conversion.
• Ask for the order and identify opportunities to increase value with School Outfitters solutions.
• Maintain follow-up until the opportunity is won, lost, or dispositioned.
• Prioritize activity based on value, intent, timing, and revenue potential.

Skills

Sales experience

Consultative selling

Negotiation

Communication skills

Education

Bachelor's degree

Job description

School Outfitters is seeking a Sales Chat Representative to convert live chat inquiries into revenue from Cincinnati, OH. You will own an annual sales goal and drive quote-to-order conversions through consultative selling.

The role offers base plus commissions, ESOP, and opportunities to grow in a fast-paced, customer-focused environment. Bachelor’s degree preferred and at least 3 years of sales experience.