INSIDE SALES CHANNEL SALES

Dcg-One; Upper Marlboro (MD); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental, Vision

Life/AD&D Insurance

401(k) with matching

Accident Insurance

FSA, HSA

9 Paid Holidays

Monthly Cookie Days

Job summary

DCG ONE, a leading marketing service provider, seeks an Inside Sales professional in Maryland to nurture and grow client relationships across established and new accounts. The role emphasizes consultative selling, opportunities for improvement, and collaboration with internal account support teams, with a focus on print production solutions.

The candidate should have sales experience, excel in relationship management, and join a rapidly growing company.

Qualifications

• At least five years of experience in sales or project management.
• Print production knowledge (1–2 years minimum).
• Experience in the broader marketing industry is preferred.

Responsibilities

• Manage relationships with multiple customers and business units.
• Develop and deliver project pricing.
• Direct and participate in project management.
• Respond to customer technical inquiries about services.
• Build lasting relationships and trusted status with customers.
• Process quotes, POs and invoices; support invoicing.
• Coordinate mid-stream production changes with production leads.

Skills

Sales experience

Relationship management

Project coordination

Communication skills

Organizational skills

Problem solving

Team collaboration

Job description

This position is on a base annual salary + commission plan. Base Salary is dependent on experience.DCG ONE is one of the largest privately held marketing service providers in the country. Based in Seattle, with locations in NYC and Maryland, we help companies deliver their brand worldwide through creative, print, and fulfillment services.ABOUT THE ROLEThe Inside Sales position at DCG ONE is responsible for maintaining, enhancing, and growing relationships with clients across both established and new accounts.We are seeking a candidate who can proactively consult with clients on best practices, identify opportunities for improvement, and collaborate closely with our internal account support teams. While our service offering is expansive, this role will focus largely on print production solutions.If you have sales experience, excel in relationship management, and are looking to join a rapidly growing company, we invite you to apply!BENEFITSPaid Time OffMedical, Dental, VisionLife/AD&D Insurance401(k) with matchingAccident InsuranceFSA, HSA9 Paid HolidaysMonthly Cookie Days!RESPONSIBILITIESExercise a high degree of discretion to successfully manage relationships with multiple customers and business units.Participate in customer strategic business reviews.Develop and deliver project pricing.Direct and participate in project management.Demonstrate technical aptitude by being able to respond to customer’s technical inquiries regarding service or by being able to locate to the proper channel or resource.Act as a subject matter expert on custom product features for accounts.Conduct regular scheduled customer meetings as appropriate for each account.Build and establish lasting relationships and achieve trusted status with the customers to help them realize their definition of success.Play a transactional role in the invoicing process, process quotes, POs, invoices, etc.Report regularly on KPIs including product adoption, revenue growth, etc.Update accounts and contact records for accounts to ensure accurate reporting.Identify areas for improvement in the customer experience both in our product and processes.Interface with other departments through written and verbal communications to handle customer situations, problems, and questions.Perform quality checks through-out production process as needed.Distribute all necessary paperwork to the appropriate departments.Coordinate any mid-stream production changes with production leads and update all necessary paperwork.Reconciles & bills all orders in a timely fashion to support invoicing.Performs other duties as assigned.QUALIFICATIONSAt least five (5) years of experience in sales or project managementSome level of knowledge of print production (1-2 years minimum)Experience in the broader marketing industry is preferred.ESSENTIAL ABILITIESProblem Solving/AnalysisResults DrivenCustomer/Client FocusStrong Written and Oral Communication SkillsInitiativeOrganizational SkillsCollaboration and Teamwork OrientationLearning OrientationFlexibilityPHYSICAL REQUIREMENTSProlonged sitting and extensive data entry and typingMinimal lifting of office equipment and suppliesMay be required to frequently lift up to 30 lbsHand dexterity and strengthFlexibility in work hours may be requiredThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.WORK ENVIRONMENTThis position is predominantly held in a clerical environment but will need to work also on the production floor in an industrial warehouse setting.This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.DCG ONE does not tolerate discrimination of any type and offers equal employment opportunity to all qualified persons without regard to race, color, religion, sex, natural origin, age, disability or medical condition, sexual orientation, marital status, veteran status or any other considerations made unlawful by Federal, State or local laws. We believe in providing eligible and qualified employees with opportunities to advance. DCG ONE is an at-will employer.