Inside Sales Center Agent

Renewal by Andersen LLC; Orlando (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

Health insurance

Paid Training

Job summary

Renewal by Andersen LLC is looking for Inside Sales Center Agents in Orlando, Florida. Join a recognized Top 10 Best Place to Work, where you will respond to inquiries and provide excellent customer service.

The position offers paid training, comprehensive health benefits, and growth opportunities, with an average income of $40,000 to $60,000 per year. If you have a passion for sales and customer service, we want you on our team!

Qualifications

• At least 1 year of Sales & Marketing Experience.
• At least 1 year of Customer Service Experience.
• Must be comfortable utilizing dual computer screens.

Responsibilities

• Respond to inbound calls, emails, and live chats regarding inquiries.
• Qualify incoming leads and generate interest in products.
• Provide excellent customer service and resolve issues.

Skills

Sales & Marketing Experience

Customer Service Experience

Professional Phone Etiquette

Computer Proficiency

Education

High School Diploma or Equivalent

Job description

At Renewal by Andersen, we deliver a signature service experience unlike any other in the home improvement industry. As a premium window and door replacement company, we recognize that our Inside Sales Center Agents are more than representatives; they set the tone, spark meaningful conversations, and create memorable first impressions for every homeowner we serve. If you’re looking for a career that’s rewarding, fun, and full of real growth potential, then click ‘Apply Now’ to join our elite team!

What We Offer:

• A Culture People Love – proudly recognized as a Top 10 Best Place to Work for 4yrs in a row
• Time to Recharge – enjoy paid time off plus six paid holidays to support your work-life balance
• Health & Peace of Mind – medical, dental, vision, and life insurance to support your wellbeing
• Join a Company Where Growth is Real – over 60% of our leaders were promoted from within
• Paid Training – comprehensive training with a supportive team committed to your success
• Income (On Average): $40,000yr - $60,000yr (Base + Performance Bonus) (Paid Weekly!)
• Schedule: 8AM - 4:30PM -OR- 11AM - 7:30PM | Full-Time (At Least 1 Weekend Shift Per Week)

Responsibilities:

• Professionally respond to inbound calls, emails, and live chats regarding homeowner inquiries
• Record detailed notes for each homeowner interaction proficiently and accurately
• Qualify incoming leads while generating interest in our products and services
• Schedule in-home sales consultant appointments and collaborate with the team as needed
• Provide excellent customer service and resolve issues with urgency and professionalism

Requirements:

• High School Diploma or Equivalent
• At least 1yr of Sales & Marketing Experience
• At least 1yr of Customer Service & Professional Phone Etiquette Experience
• Prior Experience within the Home Improvement or Appointment Setting Industry is a Plus
• Must have reliable transportation
• Must be comfortable utilizing dual computer screens
• Must be proficient with computers and able to type at least thirty words per minute
• Must be willing to undergo a criminal background check
• This Company Participates in E-Verify

Our Company Culture is one that strives "to provide an exceptional employee experience that leads the way to delighted customers. We encourage our employees to achieve their personal and professional goals. Our continuous success is the result of our inclusive, collaborative, and positive environment".

Renewal by Andersen® careers offers unrivaled opportunity! Our employees bring to life our key core values: integrity, alignment, achievement, balance, and commitment. If these values are also important to you, we want you on our team!

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.