Inside Sales - Bilingual

PMI Pipe, Steel, and Supplies; San Antonio (TX); On-site; USD 24,796 - 38,572; Full time

Job summary

Pipe Movers, Inc. (PMI Pipe, Steel & Supplies) seeks a bilingual Inside Sales Representative to join our team in San Antonio.

This hourly position includes commission and requires no prior sales experience; responsibilities include lead development, product presentations, and closing deals. Responsibilities include answering customer questions, following up on leads, meeting quotas, coordinating purchasing across locations, and maintaining inventory knowledge.

Qualifications

• Bilingual in Spanish and English; able to read and write in both languages.
• Excellent customer service and communication skills.
• Knowledge of store products and ability to explain them to customers.
• Proficiency with basic math and ability to read a tape measure/caliper.
• Ability to work in a fast-paced warehouse environment and lift up to 25 pounds.

Responsibilities

• Answer customer questions using product knowledge.
• Source new sales opportunities through inbound lead follow‑up, cold calls, and emails.
• Greet customers and establish rapport.
• Close deals and process payments.
• Perform customer follow‑up and follow company procedures.

Skills

Bilingual Spanish-English

Customer service

Phone skills

Communication skills

Time management

Education

High School Diploma

Some college preferred

Tools

Profit 21 ERP

Microsoft Office (Outlook, Excel, Word)

Job description

Bilingual Inside Sales Representative - Job Description

Pipe Movers, Inc. (PMI Pipe, Steel & Supplies) is looking for an energetic individual to join our Inside Sales team. Applicants do not need prior sales experience. The role involves working with customers to ensure a smooth sales process, including lead development, product presentation, and closing deals. It is an hourly position with commission.

Responsibilities

• Answer customer questions using product knowledge.
• Source new sales opportunities through inbound lead follow‑up, cold calls, and emails.
• Greet customers and establish rapport.
• Close deals and process payments.
• Perform customer follow‑up.
• Develop leads and referrals.
• Achieve monthly sales quotas.
• Communicate effectively and maintain excellent oral and written communication.
• Report inventory or pricing discrepancies to the branch manager.
• Collaborate with supervisors and coworkers.
• Follow quality service standards and comply with procedures, rules, and regulations.
• Maintain knowledge of company inventory.
• Understand customer needs and requirements.
• Respond promptly to company email, voicemail, and text.
• Attend monthly sales meetings.
• Identify slow‑moving items.
• Coordinate purchasing across all locations.
• Utilize inventory from all 7 locations if needed.
• Perform other duties as assigned.

Education

• High School Diploma; some college a plus.

Requirements

• Spanish speaking.
• Excellent customer service skills.
• Knowledge of store products.
• Good phone skills.
• Excellent verbal and written communication.
• Professional appearance and demeanor.
• Follow company procedures and employee manual.
• Familiarity with modern warehousing practices and methods.
• Strong organizational and time‑management skills.
• Proficiency in English to read, write, and speak.
• Ability to read tape measure/caliper.
• Proficiency in simple math (addition, subtraction, multiplication, division).

Other Requirements

• Ability to lift up to 25 pounds.
• Ability to sit, squat, twist, reach, and stand/walk for an entire workday.
• Ability to walk in a gravel yard and hard indoor surface to review stock many times a day.
• Legally eligible to work in the United States.
• Experience with Profit 21 or similar ERP.
• Proficiency with Microsoft Office products – Outlook, Excel, Word.

NOTE: The above statements describe the general nature of work performed by the Inside Sales Representative. These statements are not exhaustive and may be revised as necessary.

Pipe Movers, Inc. is an equal‑opportunity employer.