Inside Sales Associate

sonyglobal; United States; Hybrid; USD 43,000 - 57,000; Full time

Benefits offered by this job

Hybrid work model

Healthcare benefits

401(k) plan with matching

Job summary

Sony Electronics Inc. seeks an Inside Sales Associate to support Western Region, Canada, and Specialty Sales. Ideal remote candidates located in the western United States will assist with quoting, order status, and PO/Invoice activities while collaborating with regional teams.

This role emphasizes analytical reporting, SAP/Salesforce usage, and strong communication to ensure customer satisfaction and revenue growth. Competitive pay, healthcare benefits, and a hybrid work model are included.

Qualifications

• Demonstrated analytical skills with the ability to interpret and report data.
• Proficiency with Microsoft Office, including Excel, PowerPoint, Word, and Outlook.
• Excellent verbal and written communication for customer and internal interactions.

Responsibilities

• Support quote and pricing requests and monitor order status.
• Manage PO and invoice activities and assist with territory planning and events.
• Collaborate with Regional Sales Managers and Business Development for process improvements.
• Provide reporting and business insights to drive revenue growth.

Skills

Analytical skills

Microsoft Office

Communication skills

Organizational skills

Remote work capability

Education

Bachelor's degree preferred

Tools

SAP

Salesforce CRM

Job description

Sony Electronics Inc. is looking for the risk-takers, the collaborators, the inspired and the inspirational. We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity and Inclusion. In addition, our team members enjoy innovative work-life balance opportunities including a hybrid home/office workplace, monthly "Free Fridays", and early shutdowns on Fridays throughout the year (including half-days during the summer).

Join us on our mission to fill the world with emotion through the power of creativity and technology.

Sony Electronics Inc. Professional Display Solutions division has an excellent opportunity for an Inside Sales Associate. This position serves as a critical member of the Professional Display Solutions sales organization, supporting the Western Region, Canada, and Specialty Sales teams. Ideal work-from-home candidates will be located in the western half of the United States.

Responsibilities

• Supporting quote and pricing requests
• Monitoring order and shipment status
• Managing purchase order and invoice activities
• Assisting with territory planning and customer events
• Coordinating sales-related communications
• Helping drive timely resolution of customer issues
• Maintaining accurate sales records
• Providing reporting and business insights
• Assisting with sales analytics that support strategic decision making across the Professional Display Solutions organization
• Collaborating closely with Regional Sales Managers and Business Development teams to identify process improvements
• Supporting account growth initiatives
• Strengthening engagement with reseller, distributor, consultant, and end-user partners
• Thriving in a fast-paced environment
• Demonstrating strong attention to detail
• Possessing a customer-first mindset focused on delivering operational excellence and supporting revenue growth
• Operating with self-motivation, adaptability, and capacity to work independently in a remote environment

Minimum Requirements

• Minimum 2+ years of related sales support, inside sales, customer service, operations, or business support experience
• Demonstrated analytical skills with experience interpreting and reporting business data
• Strong proficiency with Microsoft Office applications including Excel, PowerPoint, Word, and Outlook
• Excellent verbal and written communication skills with the ability to professionally interact with customers and internal stakeholders
• Strong organizational, planning, and time management skills with the ability to manage multiple priorities simultaneously
• Ability to work effectively across cross-functional teams and build collaborative working relationships
• High level of attention to detail and commitment to accuracy
• Self-motivated, adaptable, and capable of working independently in a remote environment
• Proven ability to perform effectively in a fast-paced business environment

Preferred Skills

• Bachelor's degree preferred or equivalent experience
• Experience working with SAP
• Working knowledge of Salesforce CRM
• Experience supporting sales organizations within the professional AV, technology, consumer electronics, or related industries
• Strong understanding of sales operations, order management, and forecasting processes
• Advanced Excel and reporting capabilities
• Consistent track record of exceeding company expectations and delivering exceptional internal and external customer support

The anticipated base pay range for this position is $ 20.72 to $ 27.63 per hour. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

In addition to a competitive base salary, this position is also eligible for an annual corporate bonus plan, which is based on company performance and is not guaranteed, and a comprehensive benefits package including healthcare benefits (medical, dental, and vision), paid medical leave, a 401k plan with matching company contributions, vacation time, education assistance, student loan assistance program, eighty hours of paid sick le