Inside Sales Associate

Lawrence Equipment; South El Monte (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

A manufacturer of food production machinery is seeking a motivated Parts Sales Associate to join their dynamic B2B team in South El Monte, California. This role will involve providing outstanding customer service, maintaining stock levels, and collaborating with team members to achieve sales goals. The ideal candidate will have experience in B2B sales, strong communication skills, and the ability to work in a fast-paced environment. Join the team to create memorable service experiences while growing your skills.

Qualifications

• Previous experience in B2B sales or customer service is preferred.
• Strong communication skills with an emphasis on phone etiquette.
• Ability to work effectively in a fast-paced environment.

Responsibilities

• Assist customers with inquiries and purchases via phone, email, and in person.
• Maintain stock levels by communicating with internal departments.
• Collaborate with team members to achieve sales goals.

Skills

Customer service

Sales experience

Communication skills

Phone etiquette

Attention to detail

Teamwork

Tools

MRP systems

Job description

Lawrence Equipment is an innovator in the manufacturing of state‑of‑the‑art equipment for the flatbread and snack food industries. Since 1976, we have been dedicated to continuous improvement and excellence, holding numerous patents that reflect our commitment to quality and innovation.

About the role

We are a USA manufacturer in the food production machinery space seeking a motivated and enthusiastic Parts Sales Associate to join our dynamic B2B team. The ideal candidate will have strong experience in customer service and sales, a basic understanding of manufacturing, and the ability to satisfy customers and provide exceptional service experiences. As a Parts Sales Associate, you will play a vital role in keeping our customers operational, communicating needs with internal departments, and ensuring that our customers are attended to in a timely manner.

What you’ll do

• Provide outstanding customer service by assisting customers with their inquiries and purchases via phone, email, and in person.
• Maintain stock levels by communicating with internal departments.
• Utilize effective phone etiquette to assist customers over the phone when necessary.
• Collaborate with team members to achieve sales goals and enhance the overall customer service experience.

Qualifications

• Previous experience in B2B sales or customer service is preferred.
• Familiarity with MRP systems is an advantage.
• Strong communication skills with an emphasis on phone etiquette.
• Ability to work effectively in a fast‑paced environment while maintaining attention to detail.
• Bilingual candidates are encouraged to apply, as this can enhance customer interactions.
• A positive attitude, willingness to learn, and ability to work as part of a team are essential for success in this role.

Join us in creating memorable service experiences for our customers while growing your skills at a fast‑growing company.