Inside Sales Associate

GameChange Energy; Norwalk (CT); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Parental leave

Professional development assistance

Referral program

Tuition reimbursement

Vision insurance

Job summary

GameChange Energy in Norwalk, CT, is seeking an Inside Sales Associate to support the sales team in a hybrid work setting. You will manage CRM data, prepare quotes, and handle customer communications to keep projects on track.

The role requires prior solar energy experience, strong organizational and communication skills, and the ability to work with internal teams to meet client needs. Salary ranges from $65,000 to $85,000 per year.

Qualifications

• Bachelor degree or equivalent work experience.
• Significant experience supporting a Sales/Business Development team.
• Experience with CRM systems and strong Excel skills.
• Excellent communication skills, both verbal and written.
• Strong client service skills.
• Excellent time-management & prioritization.
• Analytical and problem-solving abilities.
• Self-starter, able to wear multiple hats and work independently.

Responsibilities

• Sift through client RFP data to identify project requirements.
• Provide data or reports to the sales team as needed.
• Keep project and client data in CRM up to date.
• Organize and evaluate data for incoming projects.
• Assist in preparation and submission of quotes.
• Maintain organized digital files for admin and sales.
• Handle administrative work including reports.
• Acknowledge customers with timely responses via email, text, and phone.
• Address customer inquiries about deals and resolve issues.
• Follow up with customers to ensure satisfaction and with engineering/production for timely responses.

Skills

CRM experience

Excel skills

Microsoft Office

Excellent communication

Time management

Analytical problem-solving

Organizational skills

Bilingual Spanish (preferred)

Solar energy experience

Education

Bachelor degree or equivalent

Tools

CRM systems

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Access

Job description

THIS IS NOT A SALES POSITION, THIS ROLE IS SUPPORTING THE SALESTEAM.

Prior Solar Energy Experience Is Required

Salary: $65,000-$85,000 yearly

Currently accepting applicants in NJ, NY, and CT.

GameChange Energy is the second-largest global and second-largest U.S. solar racking and tracker manufacturer, leading the clean energy transition with innovative fixed tilt and tracker technology and 35 GW of U.S. manufacturing capacity. We are looking for innovative, intelligent, and driven professionals who want to make a positive impact on the planet. This position is geared to someone who is highly organized and has excellent communication skills. As a main point of contact for customers, is it critical to always be ready to tackle new obstacles in an effort to best support our customers. While in depth knowledge of solar racking and trackers is not an initial requirement, it is expected that the candidate be ready to learn many of the basic functions and design elements related to the products in order to quickly and efficiently work with our internal teams as well as client requests. This is a prime opportunity to get started in a rapidly growing company, for someone looking to become an integral part of the team with room to grow.

Inside Sales Associate Responsibilities:

• Sift through client RFP data to identify pertinent project requirements
• Provide any necessary data or reports to the sales team
• Keep project and client data in CRM up to date
• Organize and evaluate data for incoming projects
• Assist in preparation and submission of quotes
• Maintain an organized and accessible digital file system for administrative and sales professionals
• Handle any necessary administrative work including filing reports or presenting sales team with necessary documents
• Acknowledge customers by promptly responding to emails, texts, and phone calls
• Answers phone calls from customers regarding deals and assist in resolving any issues as they arise
• Follow up with customers to make sure that they are satisfied with a particular product and services
• Follow up internally with engineering and production to ensure timely responses to clients

Inside Sales Associate Qualification/Requirements:

• Bachelor degree or equivalent work experience
• Significant experience in administrative/operational role supporting a Sales/Business Development team
• Experience with CRM systems and excellent Excel skills
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access)
• Excellent communication skills, both verbal and written
• Strong client service skills
• Excellent time-management skills and the ability to prioritize tasks
• Excellent analytical and problem-solving skills
• Adaptable and eager to learn; self-starter who is willing to wear multiple hats to accomplish goals and can work independently w/o supervision once trained
• Team-oriented
• Someone who thinks outside the box and brings new ideas
• Thrives in a fast-paced environment
• Highly organized and detail-oriented
• Bilingual Spanish speaking skills strongly preferred
• Prior solar energy experience is required

Job Type: Full-time

Location: Norwalk, CT/Hybrid

Salary: $65,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance