Inside Sales Associate

Homans Associates, LLC; Commack, Northern (NY, KY); Hybrid; USD 75,000 - 95,000; Full time

Job summary

Homans Associates, LLC in Commack, NY is seeking a motivated Inside Sales Associate to drive sales of HVAC air-side products, Mitsubishi Ductless, and parts. You will generate new leads, build customer relationships, and deliver exceptional service from a busy Commack location.

The role requires HVAC experience, strong computer skills, and the ability to manage multiple tasks in a fast-paced environment. Salary is around $85,000 with a Monday–Friday schedule and on-site work.

Qualifications

• HVAC background is required.
• Experience with quotes and order processing is preferred.
• Strong communication and problem solving skills are essential.

Responsibilities

• Use database to locate merchandise and fulfill orders from stock or transfers.
• Collaborate with sales to prepare quotes and submit job prices.
• Provide technical support on shipping, delivery, and returns as needed.
• Enter orders and track until delivery to the customer.
• Handle requests for bids, product information, specs, and applications.

Skills

HVAC background

Computer skills

Multitasking

Critical thinking

Initiative

Sales aptitude

Customer service

Education

College degree preferred

Tools

MS Office

Job description

66-70 Austin Blvd, Commack , New York 11725 , United States

Job Description

Location:Commack, NY Branch |Schedule:Monday-Friday, 8 AM– 4:30 PM |Compensation:$85,000

Homans Associates (HA) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. We proudly distribute the Mitsubishi and Bryant brands of HVAC equipment, as well as a full line of HVAC residential and commercial parts, supplies, and accessories. We have locations throughout New England, New York, and New Jersey.

We are seeking a highly motivated and experienced Inside Sales Associate to join our team in Commack, NY. As an Inside Sales Associate, you will play a key role in driving sales growth by promoting our air-side products, including Mitsubishi Ductless, and HVAC residential and commercial parts and supplies. You will be responsible for generating new business leads, building relationships with current customers, and providing exceptional customer service. Relocation assistance is not offered for this position.

Responsibilities of the Inside Sales Associate:

• Use computer database to research availability of merchandise. Fills customer orders from stock or prepares transfer from other location.
• Work with sales to take off and submit job quotes.
• Provide technical support to the sales organization, including monitoring shipping, deliver and return status, as required.
• Enter and follow orders until they are successfully delivered to the customer on time.
• Handle incoming customer requests for bids and product information, equipment specifications and applications selections.
• Provide post-sale follow-up and support as required.
• Work with customers, sales, and internal/external suppliers to resolve issues as they arise.
• Other duties as assigned.

Requirements

Skills:

• HVAC background is required.
• Good computer skills and common software literacy.
• Ability to handle multiple tasks in a fast-paced environment.
• Solid critical thinking, problem-solving and planning skills.
• High level of personal accountability; sense of urgency and self-initiative is a must.
• Highly motivated self-starter, able to work with minimal direction required from management.
• A working knowledge of residential and commercial products, including replacement configurations, substitutions, and sell-up strategies, is highly desired.
• Exceptional communications skills complete with ability to follow through.

Education and/or Experience:

College degree preferred but not required. The qualified candidate must be a high-energy, self-starter with a strong work ethic. This individual will need to be motivated by a competitive industry and be results, detail and team oriented. The ideal candidate must also have the ability to work in a fast-paced environment and must possess excellent organizational skills. No relocation is offered for this position.

Status

Full-Time